Notice Regarding Access to
Public Accommodations and Removal of Barriers
Catholic Healthcare West has undertaken an effort to remove barriers to access throughout CHW’s hospitals.The effort has been undertaken as part of the settlement of a class action civil complaint filed by individuals with mobility, vision and hearing impairments who filed a lawsuit in the United States District Court for the Eastern District of California in 2006.The lawsuit alleges that persons with disabilities encountered barriers to access within CHW facilities.In order to resolve the lawsuit and improve the access to CHW services for persons with such disabilities, CHW has agreed to take the following actions:
(1) Provide public notice of the lawsuit, Class Counsel’s fee application and the access effort.Details are available by clicking here or by contacting the law firm of De la O, Marko, Magolnick & Leyton at 3001 SW 3rd Avenue, Miami, Florida 33129, (305) 285-2000.
(2) Identify and remove physical access barriers in all public areas at each CHW facility. This process involves inspections of facilities beginning in 2007 and construction projects that will be completed generally within three years of such inspections.The process for all CHW facilities is expected to be completed by 2019.CHW is committed to permanently removing access barriers and to appropriately addressing access to its facilities in the interim.Reports about physical access barriers encountered by disabled persons may be made to the law firm identified above or to CHW’s ADA Reporting Hotline listed below.Requests for immediate assistance should be directed to a hospital staff member or to a hospital’s Administrative Offices.
(3) Update policies affecting disabled persons.Individuals whose impairments make it difficult to access services at CHW facilities will be provided with appropriate assistance.Among other things, this may include reading written information to vision impaired persons, providing visual communication for those who are hearing impaired, and ensuring the availability of special medical equipment in order to treat those who require it.
(4) Provide a mechanism for individuals to contact CHW directly with complaints, concerns or requests regarding access for persons with disabilities.Any reports about access made to the following telephone number will receive prompt and appropriate attention:
ADA REPORTING HOTLINE: 1-800-938-0031