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For Patients

Our ultimate goal is to provide you with the best possible care during your hospital stay, helping to ensure your comfort and safety. Meeting and exceeding your expectations for quality care and service is very important to us.

Rapid Response Team (RRT)

Our goal for all patients is to ensure that you are cared for in a safe environment and that your health needs are being met continuously. When there is a perception of a significant change in your condition or the condition of your loved one, or if “something just doesn’t seem right,” a Rapid Response Team (RRT) can be summoned.
 

The RRT can be summoned by anyone: you, your nurse, therapist or any other staff member who may feel there is an urgent need for further evaluation. If you believe we are not recognizing your concerns, or if “something just isn’t right,” call extension “500,” give them the patient’s name and ask for the Rapid Response Team.

Southern California quality

At Dignity Health, we want to be the safest place possible for our patients and for our caregivers.To increase our safety we need to do more than just create new policies and procedures, we need to strengthen our culture of safety, so that doing the safe thing is always top of mind. 

The 18 Dignity Health Hospitals across the Southern California Division are on the journey to becoming Highly Reliability Organizations (HRO) committed to improve safety by first understanding why people make errors and then training our teams with tools that help people reduce the everyday mistakes that we all make.  When these tools are used all the time, hospitals become reliably safe.

Nominate a French Hospital Medical Center Nurse for a DAISY Award

The DAISY Foundation expresses gratitude to nurses with programs that recognize them for the extraordinary skillful, compassionate care they provide patients and families. The DAISY Foundation, created to express gratitude by a family that experienced extraordinary nursing, is the leader in meaningful recognition of nurses. Everyone who is involved with DAISY, whether they are presenting the Awards, choosing Honorees, or coordinating the program, is an extension of this family and their expression of this gratitude.

Our expression of gratitude will help nurses always remember the unforgettable impact their care has on patients and families, inspiring nurses to provide extraordinary care not only with their brains but also with their hearts.

To nominate a nurse from French Hospital Medical Center for a DAISY Award, please click here.

The Leapfrog Group, one of the nation's leading hospital ratings organizations, has awarded French Hospital Medical Center an "A" Hospital Safety Grade in its latest rating report. French has received an "A" grade for 23 consecutive reporting periods, one of only 20 hospitals in the country to do so. 

The Leapfrog Group scores an “A” to hospitals that achieve the best hospital safety performance score, using a set of 28 national measures. The rating is a testament to our ongoing commitment to providing the highest level of care by protecting patients from preventable harm and errors. 

To learn more, visit http://hospitalsafetygrade.org