We want to make sure you understand your diagnosis, treatment plan and know what to expect during and after your stay. Always feel free to ask questions or have something explained again.
Make a list of the medications you take, any allergies you have and share it with your health care team. If you were unable to do this before your hospitalization, ask your Partner in Care to help you gather this important information. You will receive information regarding any new medications you are given during your hospital stay.
As we cannot accept responsibility for valuables left in your room, we encourage you to give money, credit cards, wallets, purses , jewelry, etc. to a family member or close friend to take home or ask your nurse to put your valuables in the hospital safe. An itemized receipt and claim ticket will be provided to you. Any medication you bring with you to the hospital should be sent home with a family member unless otherwise instructed.
Mercy provides a phone at every patient's bedside. If you choose to keep your cell phone with you, Mercy Hospitals is not responsible for loss or damage to your cell phone.
Eyeglasses, dentures, and hearing aids are an important part of your life. Denture cups are available. Please take care not to leave any of these items on your meal tray or lying on your bed as they may be inadvertently disposed of or lost.
If you think you've lost something, please notify the Care Ambassador immediately. The hospital does not accept responsibility for items of value unless they are deposited in the safe.
At Dignity Health, we want to be the safest place possible for our patients and for our caregivers.To increase our safety we need to do more than just create new policies and procedures, we need to strengthen our culture of safety, so that doing the safe thing is always top of mind.
The 18 Dignity Health Hospitals across the Southern California Division are on the journey to becoming Highly Reliability Organizations (HRO) committed to improve safety by first understanding why people make errors and then training our teams with tools that help people reduce the everyday mistakes that we all make. When these tools are used all the time, hospitals become reliably safe.
You and your family are important members of your health care team. These tips can help you get the most out of your hospital experience.
We want to make sure you understand your diagnosis, treatment plan and know what to expect during and after your stay. Always feel free to ask questions or have something explained again.
Make your health care team aware that you have a Partner in Care and have them with you, as often as possible, while meeting with your health care team.
Please keep us informed of any changes in your condition, good or bad.
If you have questions, at any time, write them down and ask them when you meet with your health care team. When asking your questions later, participate in the discussion. Remember, you are the expert about you and your needs.
Take notes when your doctor or nurse explains something, or ask your Partner in Care to do so. Please speak up if you think you are not getting the right treatments or medications from your health care team.
Make a list of the medications you take, any allergies you have and share it with your health care team. If you were unable to do this before your hospitalization, ask your Partner in Care to help you gather this important information. You will receive information regarding any new medications you are given during your hospital stay.
As we cannot accept responsibility for valuables left in your room, we encourage you to give money, credit cards, wallets, purses , jewelry, etc. to a family member or close friend to take home or ask your nurse to put your valuables in the hospital safe. An itemized receipt and claim ticket will be provided to you. Any medication you bring with you to the hospital should be sent home with a family member unless otherwise instructed.
Mercy provides a phone at every patient’s bedside. If you choose to keep your cell phone with you, Mercy Hospitals is not responsible for loss or damage to your cell phone.
Eyeglasses, dentures, and hearing aids are an important part of your life. Denture cups are available. Please take care not to leave any of these items on your meal tray or lying on your bed as they may be inadvertently disposed of or lost.
If you think you’ve lost something, please notify the Care Ambassador immediately. The hospital does not accept responsibility for items of value unless they are deposited in the safe.
