Visitors must enter through the hospital's Main Entrance or the Pavilion entrance on Maple Street. Once you arrive you'll be issued a visitor badge specific to the patient, or area you are visiting. Visiting hours are from 9 a.m. to 9 p.m. Visitors needing to enter the Medical Center between the hours of 9 p.m. and 5 a.m. must enter and check in through the Emergency Department waiting room entrance and obtain a Visitor Pass. Permission to enter during non-visiting hours is only granted under specific circumstances and must be obtained in advance by the patient's nurse.
General Visitor Guidelines
- To protect our patients, we ask that if you have a fever, a cold, sore throat, or flu, please do not visit.
- Wash your hands or use hand sanitizer before and after entering a patient room.
- The number of visitors at a patient's bedside is limited to two at any time.
- Children under the age of 16 are not allowed to visit patient care areas. (Children may wait with an adult in the first floor lobbies of the main hospital and patient pavilion, or in the cafes.)
- Patients may be asleep at any time, so please be considerate and keep noise to a minimum.
- Please respect the privacy of other patients and their guests while visiting.
- Visitors may be requested to leave a room at the discretion of the nursing or medical staff.
- Cell phones are allowed, however their usage may be restricted if noise, photo taking or other use impacts patient care or privacy.
- Smoking and tobacco use is not permitted anywhere on the St. Joseph's campus, including buildings, grounds, parking areas, and walkways.
Area Specific Visitor Guidelines
The following areas of the hospital have specific visitor guidelines due to the nature of their care:
- Maternity - Maternity visiting hours are 11 a.m. to 9 p.m. Brothers and sisters of the newborn are welcome to visit during Sibling Visiting Hours from 5 to 8 p.m, accompanied by an adult. Short visits are best for children. The number of visitors at the bedside in Maternity is limited to three people at any given time. Visitors must not have fever, cold, cold sores, diarrhea, vomiting, rash or skin sores. Important - Visitors who have been exposed to illnesses such as chickenpox or measles may not visit.
- Neonatal Intensive Care - Parents are encouraged to visit often and designated grandparents may visit as well. Parents and visitors may be asked to leave during procedures, shift report, and physicians' rounds.
- Pediatrics - Parents or guardians may visit at any time. Shorter visits with friends and extended family are best for the pediatric patient. Visitors must be at least 16 years of age. One parent may stay in the room with the patient at night.
- Intensive Care (ICU) - Visitors are permitted according to the patient's condition and will be determined by the physician or nursing staff. The length and time of visits may be adjusted by the nurse caring for the patient.