Responding to COVID-19

cell phone icon

Schedule A Virtual Visit With Our Doctors: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as a cough or difficulty breathing, set up a virtual visit, on demand and available 24/7.


Updated March 30, 2020

Donation button for SFMHWe want to assure the community that Saint Francis Memorial Hospital is closely monitoring all developments with COVID-19 and we are prepared to identify, isolate, and treat any potential patient who seeks care at our facility. We are in contact with local and state health officials as well as the Centers for Disease Control and Prevention (CDC) and our staff is following the latest guidance from these public health agencies. Saint Francis Memorial Hospital has the supplies and equipment needed to effectively manage the care of any suspected or confirmed COVID-19 patients and we are continuously assessing the volume of supplies at our hospital. The safety of our patients, employees, and physicians remains our highest priority.

Here are some important steps we’ve taken to reduce the spread of COVID-19 in our community:


Our cafeteria is closed.

Community Meetings

All community meetings held at Saint Francis Memorial Hospital are postponed until further notice. 


Anyone seeking care at Saint Francis must enter through the main lobby or the Emergency Department. All other entrances are closed.

Flower/Food Delivery

In accordance with our visitor policy, no deliveries of any kind will be permitted until further notice. 

Protecting Patient Privacy

Please remember that photos and video of any kind are strictly prohibited in patient care areas. 

Surgery Change

Non-emergency surgeries are cancelled until further notice. Your physician will contact you to reschedule your procedure. Please call your physician’s office with any questions.

Virtual Care

We’re offering free virtual care visits from the convenience and safety of your own home for anyone exhibiting mild COVID-19 symptoms such as low-grade fever, cough, or respiratory problems. Visit and enter code COVID19 when requesting care. If your symptoms are severe such as high fever, shortness of breath or difficulty breathing, call 911, or visit your nearest ER.


Effective March 14, 2020, visitors will not be permitted at Saint Francis Memorial Hospital. To reach a patient at Saint Francis, please call 415.353.6000. Patients are encouraged to take advantage of the hospital’s free Wi-Fi and use personal devices to stay in touch with family and friends during this time. We apologize for any inconvenience.

Donation Information

If you wish to make a donation of supplies or equipment, we thank you for your humankindness! Saint Francis is accepting the following donated supplies:

Items we can accept:

  • Unused/Packaged surgical masks/masks with face shields
  • Unused/Packaged N95 respirator masks 
  • Isolation or surgical gowns
  • Unopened packages or containers of:
    • Disposable gloves (not latex)
    • Hand sanitizer
    • Disinfectants and disinfecting wipes

Items we cannot accept: Homemade supplies and items that have been opened or used.

You are welcome to drop off donations in person at 900 Hyde Street on weekdays between 1-3 p.m. Please call (415) 353-6228 for curbside pick-up.

We will share items with other healthcare providers as needed.

For questions about COVID-19 donations: Contact [email protected]

For all donations that are not COVID-19 related: Contact [email protected]

We apologize for any inconvenience these changes may cause. Thank you for your support and understanding as we work to ensure the health and safety of our patients and community. Please contact us through our online form with any questions. 

Additional Resources

The following websites also offer up-to-date information about COVID-19:

Contact Information

Chris McMurry
[email protected]



For Media Inquiries