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Visitors can be good medicine for patients. Family members and friends are welcome to visit. But keep in mind, caring for our patients is our primary concern. So to make sure that we are delivering quality care around the clock, we’ve put in place specific visiting hours and regulations for each unit. Please follow these guidelines, and together we can all be good medicine for patients.
All Visitors Must Check In At The Information Desk And Receive A Visitor Badge. This Badge Must Be Visible At All Times While In The Facility.
Visiting hours are from 11:00 a.m. to 8:30 p.m. daily. We know that you may need to visit at different hours. To arrange visits outside these hours, please call the nursing unit in advance.
ICU/CCU visits are for immediate family only and limited to 5 to 15 minutes each hour. No children under age 10 are allowed in the critical care unit.
Patients have the right to choose who may visit them. In certain situations, we reserve the right to limit the number and time of visits.
Visitors arriving after 8:30 p.m. need to enter through the emergency department entrance at 1150 Bush Street and sign in with at the Public Safety Office next to the emergency department. You will be issued a badge and will not be allowed to go to the patient care unit until the security officer has called the unit and received approval for an after-hours visitor.
The main hospital entrance is closed from 8:30 p.m. to 5:45 a.m.
Personal patient information about diagnosis, treatment, and status is only available to immediate family members designated by the patient. A nurse or physician will provide the information to the family.
For patient information and status, please call the hospital operator at 415.353.6000. The operator will transfer you to the nursing unit.