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Visitation Hours & Guidelines

Visitors can be good medicine for patients. Family members and friends are welcome to visit. But keep in mind, caring for our patients is our primary concern. So to make sure that we are delivering quality care around the clock, we’ve put in place specific visiting hours and regulations for each unit. Please follow these guidelines, and together we can all be good medicine for patients.

Checking In

All Visitors Must Check In At The Information Desk And Receive A Visitor Badge. This Badge Must Be Visible At All Times While In The Facility.

Visiting Hours and Regulations

Visiting hours are from 11:00 a.m. to 8:30 p.m. daily. We know that you may need to visit at different hours. To arrange visits outside these hours, please call the nursing unit in advance.

ICU/CCU visits are for immediate family only and limited to 5 to 15 minutes each hour. No children under age 10 are allowed in the critical care unit.

Patients have the right to choose who may visit them. In certain situations, we reserve the right to limit the number and time of visits.

Visitors arriving after 8:30 p.m. need to enter through the emergency department entrance at 1150 Bush Street and sign in with at the Public Safety Office next to the emergency department. You will be issued a badge and will not be allowed to go to the patient care unit until the security officer has called the unit and received approval for an after-hours visitor.  

The main hospital entrance is closed from 8:30 p.m. to 5:45 a.m.

Equal Visitation

Saint Francis Memorial Hospital is a patient and family-centered care facility that respects patients’ rights to visitation.

The hospital is committed to encouraging and supporting the presence and participation of family members and others who play a significant role in the physical care and emotional support of patients. Saint Francis shall not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, sexual orientation, gender expression or identity, or disability. Visitors shall enjoy full and equal privileges which are consistent with patient preferences.

Patients (or representatives) are informed of their visitation rights upon admission or registration. Patients (or representatives) are informed of their right, subject to his or her consent, to receive the visitors whom he or she designates, including, but not limited to, a spouse, domestic partners, partners in civil union and both different-sex and same-sex significant others, a minor patient’s parents, regardless of the gender of either parent, another family member, or a friend, and his or her right to withdraw or deny such consent at any time.

Condition Reports

Personal patient information about diagnosis, treatment, and status is only available to immediate family members designated by the patient. A nurse or physician will provide the information to the family. 

Learn More About Visiting Saint Francis Memorial Hospital

For patient information and status, please call the hospital operator at (415) 353-6000. The operator will transfer you to the nursing unit.