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About Us


Dignity Health Medical Network gives you access to more than 200 of the area's leading primary care and specialty physicians. The Dignity Health Medical Network doctors are located throughout San Mateo County and offer a wide range of quality primary care physicians and top specialists; many who are board certified and recognized leaders in the medical community.

Dignity Health Medical Network is affiliated with Sequoia Hospital, an accredited, community hospital that has served the San Francisco Peninsula for more than 60 years. Sequoia Hospital provides innovative and exceptional care, and was ranked in 2013 as one of America's 50 Best Hospitals by Healthgrades, received the American Heart Association/American Stroke Association Get With The Guidelines Stroke Gold Plus Quality Achievement Award in 2012, and was designated as a Blue Distinction Center for Cardiac Care by Anthem Blue Cross and Blue Shield in 2012.

Administrative Offices

For information on standard organizational determinations or to obtain a copy of the Utilization Management Authorization Criteria, please contact Dignity Health Medical Network Administrative office at 650.261.2381, or via fax at 650.261.2389. The office is open Monday - Friday: 8 a.m. to 4 p.m.

If you are a patient and have a question about your treatment or a bill, please contact us using one of the numbers listed below.

Administrative Manager
Bradley Baxter

Medical Director

Steven Howard, MD
Phone: 650.261.2381

Network Relations Specialist
Mirna Bonilla-Ortiz

Administrative Associate

Jean Kraus
Email: jean.kraus@dignityhealth.org


Care Management
Yuki Shirai, RN
Phone: 650.261.2386
Fax: 650.261.2389
Email: Yuki.Shirai@dignityhealth.org

Claims/Eligibility
Member Services
Phone: 888.858.8307
 
Claims Submission 
Dignity Health Medical Foundation
Attn: Claims Processing Unit
3400 Data Drive, 1st Floor
Rancho Cordova, CA 95670
 
Referrals/Utilization Management
Phone: 888.858.8307
Fax: 877.313.0338

Pharmacists
Pager: 916.901.1373


Utilization Review Nurse

Tricia Washington-Gordon, RN
Phone: 916.851.2989
Fax: 916.636.4256
Email: Tricia.Washington-Gordon@dignityhealth.org