(844) 274-8497


Administrative Offices

For information on standard organizational determinations or to obtain a copy of the Utilization Management Authorization Criteria, please contact Dignity Health Medical Network Administrative office at 650.261.2381, or via fax at 650.261.2389. The office is open Monday - Friday: 8 a.m. to 4 p.m.

If you are a patient and have a question about your treatment or a bill, please contact us using one of the numbers listed below.

Administrative Manager
Bradley Baxter
Phone: 650.261.2382 
Email: [email protected] 

Medical Director
Steven Howard, MD
Phone: 650.261.2381 

Network Relations Specialist
Mirna Bonilla-Ortiz
Phone: 650.261.2385 
Email: [email protected]

Administrative Associate
Jean Kraus
Phone: 650.261.2381
Email: [email protected]

Care Management
Yuki Shirai, RN
Phone: 650.261.2386 
Fax: 650.261.2389
Email: [email protected] 

Member Services
Phone: 888.858.8307 

Claims Submission 
Dignity Health Medical Foundation
Attn: Claims Processing Unit
3400 Data Drive, 1st Floor
Rancho Cordova, CA 95670

Referrals/Utilization Management
Phone: 888.858.8307 
Fax: 877.313.0338

Pager: 916.901.1373 

Utilization Review Nurse
Yuki Shirai, RN
Phone: 650.261.2386
Fax: 650.261.2389
Email: [email protected]