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Locations


Administrative Offices

For information on standard organizational determinations or to obtain a copy of the Utilization Management Authorization Criteria, please contact Dignity Health Medical Network Administrative office at 650.261.2381, or via fax at 650.261.2389. The office is open Monday - Friday: 8 a.m. to 4 p.m.

If you are a patient and have a question about your treatment or a bill, please contact us using one of the numbers listed below.

Administrative Manager
Bradley Baxter
Phone: 650.261.2382 
Email: bradley.baxter@dignityhealth.org 

Medical Director
Steven Howard, MD
Phone: 650.261.2381 

Network Relations Specialist
Mirna Bonilla-Ortiz
Phone: 650.261.2385 
Email: Mirna.Bonilla-Ortiz@dignityhealth.org

Administrative Associate
Jean Kraus
Phone: 650.261.2381
Email: jean.kraus@dignityhealth.org

Care Management
Yuki Shirai, RN
Phone: 650.261.2386 
Fax: 650.261.2389
Email: Yuki.Shirai@dignityhealth.org 

Claims/Eligibility
Member Services
Phone: 888.858.8307 

Claims Submission 
Dignity Health Medical Foundation
Attn: Claims Processing Unit
3400 Data Drive, 1st Floor
Rancho Cordova, CA 95670

Referrals/Utilization Management
Phone: 888.858.8307 
Fax: 877.313.0338

Pharmacists
Pager: 916.901.1373 

Utilization Review Nurse
Tricia Washington-Gordon, RN
Phone: 916.851.2989 
Fax: 916.636.4256
Email: Tricia.Washington-Gordon@dignityhealth.org