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Hospital visits can be daunting - for patients or visitors. At Dignity Health Bakersfield we want all Memorial Hospital, Mercy Hospital Downtown and Mercy Hospital Southwest visitors to feel welcome and comfortable.
Please arrive with only the minimum essentials.
Your meals will be served three times each day. Dignity Health’s hospital staff also provides nutrition assessment, evaluation, counseling and personalized diet instructions for you.
Patient Meal Times
Breakfast: 7:15 a.m. to 8:15 a.m.
Lunch: 11:30 a.m. to 12:30 p.m.
Dinner: 5:15 p.m. to 6:15 p.m.
In order to keep you connected during your time at our hospitals, we are happy to provide our patients and guests with a free wireless Internet connection. Our staff is available to provide you with guest login instructions and an access code for use while at one of our facilities.
Unlimited local calls are complimentary. Please dial "9" and the number. Long-distance calls may be placed by calling the operator "0" and they will transfer you to the long-distance operator who can assist you.
Patient rooms can be reached from outside of the hospital by calling each hospital’s main phone number, including the 661 area code.
If you need interpretation services, please ask your nurse or other hospital personnel for assistance. Sign language interpreters are also available upon request.
Your spiritual needs are important to us. The chapels are located in the main lobby at both hospitals and are open 24 hours a day to persons of all faiths. At Mercy Hospital Downtown there is an additional chapel located on the 4th floor near the ICU. Patients and families may request visits from their own clergy or from a hospital chaplain at any time during their hospital stay. Chaplaincy services may be contacted between the hours of: 8 am and 4 pm.
Downtown: ext. 5646
Southwest: ext. 6646
For after hour needs please contact a staff member.