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  • Your Direct Connection to Specialized Care

    The Dignity Health Telemedicine Network connects patients in
    need to world-class experts

Telemedicine Network

The Dignity Health Telemedicine Network combines expertly trained physicians and state-of-the-art technology to offer patients immediate access to life-saving medical care. Thanks to the unique capabilities of the Network, even patients who live far from urban care centers can receive the attention of a specialist familiar with the latest care advances and treatment options, specific to their condition. With the Dignity Health Telemedicine Network, access to a specialist’s assessment and prescribed plan of action is available to remote or rural providers via video and computer technology.

Telemedicine Explained

With Dignity Health Sacramento’s Mercy General Hospital and Mercy San Juan Medical Center serving as “hub” facilities, the Dignity Health Telemedicine Network partners with “spoke” hospitals that have limited access to specialized care.

Available 24/7, the Telemedicine Network connects patients and their attending physicians to hub specialists via two-way live video/audio feed and image sharing technology to support diagnosis and treatment for optimal patient care. The Dignity Health Telemedicine Network also provides a resource that allows for streamlined transfer of patients who may require the services of a more comprehensive center with greater technical capabilities.
Among the specialized care options provided by Dignity Health Telemedicine Network are:


  • Cardiology
  • Disease management
  • Endocrinology
  • General neurology
  • Geriatric skilled nursing
  • Intensive care (ICU)
  • Multiple sclerosis
  • Neonatal intensive care (NICU)
  • Nephrology
  • Neurointerventional radiology
  • Pediatric critical care
  • Psychiatry
  • Pulmonology
  • Stroke
  • Thoracic surgery
  • Wound care
  • Telemedicine Services

    Discover inpatient and outpatient services offered by the Dignity Health Telemedicine Network

    Learn More

Lifesaving Telestroke Robot at Work in Sacramento

Watch the PBS special: Telemedicine puts a doctor virtually at your bedside

How Telemedicine Works

The Dignity Health Telemedicine Network features the only FDA-approved mobile unit equipped with a camera, microphone and monitor. This equipment is located at our partner hospitals.

When activated and wirelessly connected to the Internet, the mobile robot provides secure, direct access to a Dignity Health Telemedicine Network specialist. The robotic unit can move untethered, allowing the doctor to freely interact with the hospital staff, patients and family members in real time.

In addition, our partner hospital physicians receive on-demand consultation to quickly help diagnose patients and develop optimal plans of care.

A typical Telemedicine session will include:

  • The attending physician reviews the patient’s status, determining the need for additional evaluation
  • If additional specialized support is needed, the Telemedicine robot is moved to the patient’s bedside
  • The attending physician and patient speak directly to a Dignity Health Telemedicine Network specialist
  • The specialist conducts a consultation via the camera, microphone and monitor of the Telemedicine robot
  • The Dignity Health Telemedicine Network specialist and attending physician confer to determine the best treatment plan for the patient
  • If the conferring physicians determine a transfer is necessary, hospital staff prepares the patient for air or ground transport

Support Dignity Health Telemedicine Network

The Dignity Health Telemedicine Network is made possible by a gift from The Elliott Family Foundation, the philanthropic arm of Elliott Homes. This generous donation, in memory of Margaret F. Elliott, the family matriarch, enabled the purchase of the technology needed to establish the Dignity Health Telemedicine Network. Through this gift, the Elliott Family helped to expand Dignity Health’s ability to provide innovative and life-saving care to the Sacramento region and beyond.

Ongoing support is needed to continue to expand and develop the program, both in technology and in service area breadth. If you would like to give a gift in support of the Dignity Health Telemedicine Network, simply contact Mercy Foundation online or by calling 916.851.2700.