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Telemedicine Services


The Dignity Health Telemedicine Network helps local hospitals and physicians care for their patients locally, without the challenges of a transfer to a different hospital. Working together we are able to help the local physician determine optimal care plans and provide specialized care that might not have been available otherwise.

The primary goal of the Dignity Health Telemedicine Network is to partner with physicians outside our own hospital walls to provide care that serves in the best interests of the patient and their family, no matter where they are located. Services include both outpatient and inpatient settings.

The comprehensive Dignity Health Telemedicine team provides local hospitals with technology integration, workflow design and planning as well as implementation and ongoing training and support.

Inpatient Services

TeleICU

This unique program connects remote sites to board certified pulmonologists and critical care physicians to remote site hospitals.  Physicians twice a day and interact with patients and their onsite interdisciplinary care providers to assist in treatment recommendations and goal setting. Critical Care physicians respond to the Partner site episodic requests with a five minute response time.

Tele-EEG

Hospitals without the capability to quickly read and analyze EEG’s can utilize this service which provides a Neurologist 24/7 to read and report back on the study.

TeleNeurology/Telestroke

Through the advanced technology available through the Dignity Health Telemedicine Network, our advanced stroke care team is able to offer treatment to patients experiencing stroke throughout our region. The Dignity Health Telemedicine Network has been providing 24/7 telestroke/neurology services to our partner hospitals since 2008. Because time is critical, we are committed to fast response. Our two minute response times are among the best in the industry.

When it comes to stroke, time lost is brain function lost. Recombinant tissue plasminogen activators (tPA) can save the lives of acute ischemic stroke victims, but it must be administered as early as possible after the onset of symptoms and at most within three hours—a time frame often missed by patients from specialized stroke treatment centers. On average, only 3–8% of ischemic stroke patients in the U.S. receive tPA. Through the Dignity Health Telemedicine Network, our average tPA administration rate is greater than 20%.

The time required to transport a patient to a major stroke center is time that, with treatment, could have saved brain function. By accessing the experts of the Dignity Health Stroke Center via remote camera and wireless internet connection, rural and suburban physicians are able to begin treatment protocols in their own Emergency Departments. Dignity Health was one of the first healthcare providers in Northern California to offer this amazing wireless technology.

TeleNursery

This remote presence technology allows partner hospitals to request a consult from a board certified neonatologist 24/7. Triage the patient and provide immediate intervention.

TeleMental Health

Hospital emergency rooms are increasingly used to treat individuals believed to have mental illnesses. Proper triage and timely care of these patients can be a challenge, especially during the busiest hours. Through the benefit of 24/7 TeleMental Health, patient consults can be assessed and managed in a timely fashion by a Dignity Health psychiatrist. Our target response is 30 minutes or less.

TeleNephrology

Board certified Nephrologist provide nephrology service to sites without inpatient nephrology providers enabling patient’s access to the most current treatment options available.  This remote care means patients can avoid disruptive transfers to another facility and be managed locally.

TelePediatric ICU

Board certified pediatric critical care physicians consult with providers throughout the network in Emergency rooms and inpatient settings consulting on critically ill children. By enabling care delivery to happen on site, children are more likely to be kept close to family rather than transferred to another facility.

Outpatient Clinic Services

Dignity Health Telemedicine Network Outpatient services allow hospital-based and rural clinics the opportunity to provide medical services that were previously miles away.  Keeping care delivery local can help to manage chronic disease processes, increase quality of life and avoid readmissions to the hospital.  The local clinic allows the continuum of care to happen within the local community.

Outpatient clinic services include:

  • TeleNeurology             
  • TeleCardiology
  • TeleEndocrinology
  • TeleDermatology
  • TeleThoracic
  • TelePulmonology
  • TeleWound Care
  • TeleGeriatrics
  • TeleHome Health
  • TeleMS

TeleThoracic

Board Certified Thoracic surgeon consults on patients who need thoracic surgical services.  Initial consultations for diagnostic treatment options, surgical intervention recommendations and second opinions are among the services offered.

TelePulmonology

Board certified Pulmonologists follow patients with chronic lung conditions.  Services are referred by local primary care providers. Patients are offered the latest diagnostic and therapeutic options to help manage their chronic disease process as well as consultative services regarding pulmonary (lung) issues.

TeleWound Care

This technology allows visiting nurses seeing the geriatric home-bound patient to have a wound care physician specialist directly visualize the wound and make recommendations on site.

TeleGeriatrics

Geriatricians are available to the extended care facility (Nursing Homes).  Physician intervention is available early on in the process of a deteriorating patient and can prevent a trip to the emergency room not disrupting a patient’s rehabilitative course.   Availability of qualified specialist at the point of care to   extended care/nursing home patient.

TeleHome Health

This technology allows visiting nurses to see geriatric home bound patients and bring Board Certified Geriatric physician remotely into the home to see the patient. Family members and patients can virtually see the doctor without having to leave their home through RP Express technology.

Other services available

Newborn Connect

Offers mothers who have had a high risk delivery in which the baby had to be transferred to a higher level of care the ability to see and bond with the infant through iPad and telepresence technology.

VIP Care (Virtually Integrated Patient)

Dignity Health Telemedicine Network partners with Care Innovations to offer patients with chronic medical conditions the ability to monitor and manage their disease process from home while collaborating with medical staff and their primary care physician. Through a tablet device, vital signs, weight and oximetry are transmitted to a Registered Nurse for review. Data outside the normal ranges prompts a call to the patient. Data is forwarded to the patients Primary Care Provider.