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Coronavirus (COVID-19) Resources
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At Dignity Health, challenges like the COVID-19 pandemic reinforce our commitment to caring for all. The safety of our visitors, patients, local communities, employees, and physicians remains our highest priority.
We will continue to provide updates on this page with the latest information available.
COVID-19 Vaccine
Dignity Health is closely following the progress of vaccine development for COVID-19. Many of our facilities are already administering COVID-19 vaccines to health care workers. Additional information will be provided here when it becomes available.
To learn more about COVID-19 vaccines, Frequently Asked Questions are available below and also on the CDC website and FDA website.
Frequently Asked Questions
The FDA has issued an Emergency Use Authorization (EUA) for two different COVID-19 vaccines. Some Dignity Health facilities are already administering vaccines.
At Dignity Health, safety is our priority, and we only administer vaccines that are recommended by the FDA as safe and effective.
Initial supply of a COVID-19 vaccine is limited, and federal guidelines indicate that health care workers should be among the first to get the vaccine in order to ensure health systems are able to continue to provide care through the pandemic and beyond. Additionally, first responders and employees and patients in long-term care centers and other similar facilities will also likely receive the vaccines first. We expect that vaccines may be widely available by spring or summer 2021.
Several Dignity Health facilities are already administering the vaccine for health care workers. Check with your physician’s office to determine when you may be eligible to receive the vaccine, and for more information about provider sites near you.
The Pfizer and Moderna vaccines require two doses, administered three or four weeks apart. When a vaccine is given, information will be provided about when to get the second dose.
For additional information on the COVID-19 vaccine and the vaccine approval process, we recommend reviewing the FAQs on the CDC website and FDA website.
An unwavering focus on safety for all
If anything, the COVID-19 pandemic has toughened our resolve to care for every patient with empathy, kindness, and a vigilance that’s only intensified.
We know you may have questions about receiving in-person care. That is why we are following safety guidelines from the CDC and state leaders, and are only resuming care where we have enough supplies, capacity and protective equipment to safely provide care.
We will screen everyone entering our care sites for symptoms of COVID-19, and require all patients to wear masks. Extra cleanings have been added between procedures. Visitor restrictions will remain in place, and most care sites will have designated areas for patients with COVID-19.
Video Visits
We are pleased to offer video visits as a convenient and safe way to see your doctor without leaving your home. Learn more about what a video visit is, how it works, and what types of visits can be handled virtually.
Learn more about video visits
Schedule a virtual visit
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Resuming elective procedures
To prepare for the surge of COVID-19 cases, we temporarily paused many health care services and procedures. It was a difficult decision because these services are very important for our patients.
Now, we are safely resuming scheduled services and procedures at care sites that meet a specific set of criteria. Learn more about how we are resuming services.
For information about surgeries resuming at your local hospital, find one of our locations near you.
See all of the providers offering video visits, so you can get the care you need.
Our Commitment to Safe Care | Perioperative
Our top priority has always been the safety of our patients, clinicians and staff. This video is intended to share with you the extra steps were taking before, during and after each surgery, to help keep everyone within our hospitals as safe as possible. Patient safety will always be priority number one.
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Our commitment to safe care
Clinic safety
Our top priority has always been the safety of our patients, clinicians and staff. This video is intended to share with you, five things that you'll experience first-hand as a patient during your next visit. Our goal is to make your clinic visit as safe as possible. We're here when you're ready.
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Labor + delivery
Our top priority has always been the safety of our patients, clinicians and staff. This video is intended to share with you, five things that you'll experience first-hand to help keep you and your baby as safe as possible. Bringing in a new life into the world is an extraordinary moment and we want you to feel comfortable, safe and supported during this exciting moment.
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ERs
Our top priority has always been the safety of our patients, clinicians and staff. We’ve taken extra steps to help ensure our ERs are safe and ready. This video is intended to share with you the extra steps we’re taking to make sure you get the care you need.
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How we're responding to COVID-19
We have made significant preparations to safely identify and treat patients with COVID-19 at our care sites across the ministry. We are closely monitoring the number of suspected or confirmed patients in our communities, and continue to follow the guidance of the CDC and local and state health officials. We are monitoring supplies and other resources so that we can safely treat COVID-19 patients without jeopardizing care for others. For the protection of our patients and caregivers, our care facilities have also implemented a universal masking policy.
To increase access to care, we have expanded virtual visits with caregivers.
Coronavirus testing
Our health care providers are in constant communication with local health officials on coronavirus testing. Some of our divisions are offering drive-thru testing services, or outpatient clinics for testing. Check with your health care provider for details.
Additional information on testing is available through the CDC website.
COVID-19 cost and coverage
Coverage for your COVID-19 visit is determined by your health plan. There are also federal programs available for uninsured patients based upon defined criteria. We carefully review any charges from a COVID-related diagnosis. We work with both health plans and COVID-19 federal programs to help ensure that our patients are receiving any possible assistance. If a balance remains, we will only bill patients for their out-of-pocket responsibility. Payment plans and other financial assistance may be available, please call the number on your statement if you have questions.
For additional questions about your statement
If you received a statement and you have questions, please call the number on the statement.
Public health guidance
About coronavirus
Coronavirus (COVID-19) is a respiratory illness that can spread from person to person. COVID-19 is now spreading in many parts of the United States. The virus can spread through close contact with someone who is already infected.
Symptoms
Patients with COVID-19 have mild to severe respiratory symptoms that can include fever, cough, and/or shortness of breath. Use our online symptom checker by clicking the orange chat box in the lower right corner.
Physical distancing
Certain behavior changes can help prevent the spread of coronavirus in our communities. Many states have implemented orders asking people to stay home and restricting large gatherings, and people are encouraged to practice "social/physical distancing" by avoiding crowds and remaining 6 feet apart from each other while in public places.
Here are a few additional actions you can take to help prevent the spread of COVID-19:
- Wear a mask over your nose and mouth.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Wash your hands often with soap and water, for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
- Clean and disinfect frequently touched surfaces like countertops, door handles, faucets, and phones.
- Stay home if you are sick.
- If you need medical care and have COVID-19 symptoms, call ahead first, or contact your physician for a virtual visit.
How you can help
We all need to work together to keep our communities safe and healthy in the face of COVID-19. Thank you for your seeking to lend your support. Here are some ways you can help:
Help prevent the spread of COVID-19 by taking the important measures listed above.
Equipment donations - Although we are not experiencing equipment shortages at this time, many of our divisions are accepting donations of personal protective equipment in anticipation of future need. Accepted items may include disposable gowns, coveralls, masks, gloves, and protective eyewear. Check with your local hospital for specific requests.
Support community organizations - Many trusted organizations are responding to the COVID-19 pandemic. Here are a few you may consider supporting:
Additional information and resources
Coronavirus news and updates
SEP 29, 2020
We have acquired an enormous amount of actionable knowledge about the virus—how to test for and better treat it, how to prevent its spread and how to protect ourselves against it. Our infection prevention leaders share some core lessons learned.
SEP 29, 2020
Chief Nursing Officer Kathleen Sanford salutes the 40,000+ nursing professionals across our system's 137 hospitals in 21 states during what the World Health Organization has declared the International Year of the Nurse.
SEP 8, 2020
"CommonSpirit
Health today announced the opening of its Reference Lab, which will more than triple current COVID-19 testing for the nonprofit’s 137 hospitals and 1000+ care sites. Located in Scottsdale, Arizona, CommonSpirit’s Lab will alone increase the country’s COVID-19 test capacity by 70,000 tests per week."
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