About DHMN Santa Cruz
We're a group of independent doctors.
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At Dignity Health Medical Network Santa Cruz, we are dedicated to providing daily excellence for all your health care needs. We believe an important part of that excellence is truly listening, helping to ensure that you understand your medical situation so that you can make informed decisions. Whatever stage of life you’re in, we strive to help you make the most of it.
If you have any questions, please call Member Services at (831) 465-7800.
We're a practice of primary care and specialty doctors in Santa Cruz County.
Dignity Health Medical Network in Santa Cruz is here to help keep you and your family healthy.
Please call for more information:
(831) 465-7800
(866) 875-3773
TTY/TTD Members should call 711
Open 8 a.m. to 5 p.m., Monday through Friday, excluding holidays
If calling after hours, please leave a voice mail message and we will return your call the following business day.
DHMN-SC believes in making quality medical decisions in a fair manner.
The criteria, guidelines and benefits used to make utilization determination are available upon request by calling (831) 465-7800 or (866) 875-3773, or faxing to (661) 716-9200. If calling after hours, please leave a voice mail message. We will return your call the next business day.
A Primary Care Physician (PCP) is a doctor you select under your health insurance plan to be your personal physician. A PCP can be specialized in Family Practice, General Practice, Family Practice or Pediatrics. The relationship you have with your PCP is very important because he/she is responsible for managing all aspects of your care. Your PCP is responsible for referring you to specialty physicians.
When you choose a Primary Care Physician (PCP) you also choose his/her medical group. A medical group is formed when primary care physicians come together to contract with health plans and serve the community. These physicians have contracted with specialist physicians, hospitals and other health care providers to form a network.
In case of an urgent situation after office hours, Dignity Health offers access to hospital ERs as well as Urgent Care locations.
You may contact Dignity Health or contact your health plan. It is your responsibility to know your benefits.
It is extremely important that the information on your card be correct. If you note any errors, contact your health plan immediately to correct the information. Remember to make sure your physician has a copy of your ID card.