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Mercy Medical Group One of 8 to Receive Avatar Award


Dignity Health Medical Foundation today announced eight medical groups were recognized for providing exceptional patient care by Avatar Solutions, a leading provider of patient experience surveys.

Highlighting their consistent dedication to providing a high-quality patient experience, the following groups were each awarded “Exceeding Patient Expectations” based on their performance in patient surveys:

  • Dignity Health Medical Group – Bakersfield
  • Dignity Health Medical Group – Dominican
  • Dignity Health Medical Group – Merced
  • Dignity Health Medical Group – North State
  • Dignity Health Medical Group – Stockton
  • Mercy Imaging Centers
  • Mercy Medical Group, a service of Dignity Health Medical Foundation
  • Woodland Clinic, a service of Dignity Health Medical Foundation

“At Dignity Health Medical Foundation, we consistently deliver a great patient experience by keeping our patients at the center of everything we do,” said Joseph Jasser, MD, MBA, President & CEO at Dignity Health Medical Foundation. “We are honored to receive these awards because they demonstrate that we’re exceeding our patient expectations by providing the high quality, compassionate care that they deserve.” Avatar Solutions’ annual patient experience awards honor significant accomplishments in patient satisfaction as well as innovation in health care settings. Dignity Health Medical Group - North State, Dignity Health Medical Group - Stockton, Mercy Imaging Centers, and Mercy Medical Group are repeat AVATAR patient experience award winners.

“We truly enjoy recognizing our patient experience and workforce engagement award recipients each year,” said Lynn Ehrmantraut, Senior Vice President of Performance Improvement at Avatar Solutions. “The awards highlight the organizations’ commitment to fulfilling their respective missions, in providing a great place to receive care, a great place to work, and a great place to practice medicine. Each of the award- winning organizations deserves this special recognition for all of their accomplishments and innovations over the past year.”

Dignity Health Medical Foundation provides ambulatory services in a variety of areas including primary care, specialty care in 60 different medical and surgical specialties, diagnostic imaging, vision care, occupational health, urgent care and behavioral health, including psychiatry and counseling.

About Dignity Health Medical Foundation

Dignity Health Medical Foundation, established in 1993, is a not-for-profit organization providing ambulatory services in a variety of areas including primary care, specialty care in 60 different medical and surgical specialties, diagnostic imaging, vision care, occupational health, urgent care and behavioral health, including psychiatry and counseling. Dignity Health Medical Foundation supports 13 medical groups and imaging centers in Northern, Central and Southern California, with 743 physicians.

About Avatar Solutions

Avatar Solutions is an innovative research, analytics, and performance improvement company with over 30 years of experience. Avatar provides Patient Surveys, CAHPS Surveys, Employee Surveys, and Physician Surveys to over 800 organizations nationwide. Avatar works with some of the most well-known brands in the country.

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