Dignity Health patient portal and medical records
Conveniently manage your health care
My Portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your My Portal account, you will be able to do the following:
View summaries of your electronic health record
View lab, imaging, and pathology results performed at Dignity Health
View a list of current health issues, medications, immunizations, and allergies
View instructions and education specific to your care and research health topics
Access online bill pay
Search for providers and schedule appointments with ease
Add appointments to your personal calendar and share with family members
View upcoming, non-surgical appointments and add them to your electronic calendar
Send secure messages to request medical appointments and communicate with the health care team for many concerns to save you calling the office
Need assistance with your MyCare patient portal?
Dignity Health offers technical support 24 hours a day, seven days a week by telephone. Based on your medical group please call the toll-free number below.
- Bakersfield, Merced, Mercy Medical Group, North State, Sequoia, Stockton, Ventura County, Woodland Clinic - (844) 274-8497
- Inland Empire, Northrdige, Sierra Nevada - (877) 621-8014
Find a Doctor
With locations across California, Dignity Health Medical Foundation is just right around the corner. Schedule an appointment with a primary care physician, in person or virtually.
Don’t have a MyCare portal yet?
At your next visit, tell the staff you would like access to My Portal (Patient Portal). The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an email invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some offices are providing onsite account creation during your visit.We cannot grant access electronically through this website.
Connecting the portal with other apps
Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in the portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here.
To inquire about the release of medical records, find the contact for the medical group closest to you below:
- Bakersfield: (661) 327-1431 or (661) 654-0200
- Dominican, San Francisco, and Sequoia: (831) 475-7134
- Inland Empire and Ventura: (805) 419-7732
- Merced: (209) 564-3732
- Dignity Health Medical Foundation: (916) 735-4670
- North State: (530) 229-0360 or (530) 528-6163
- Northridge: (818) 885-5480, option 4; FAX: (818) 993-1917
- Stockton: (209)546-5235
- Woodland: (530) 338-2640
Frequently asked questions
Children under 12 years of age and dependent adults who have a Dignity Health provider may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12-17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.
Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your My Portal (Patient Portal) account. If you do so, you'll have your information in a secure place that can be accessed anywhere you have internet access.
The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assists with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at (844) 274-8497; the staff are available 24 hours a day, seven days a week.
Questions regarding specific medical records should be directed to our Health Information Management (HIM) department. General clinic questions should be directed to our office. Technical assistance is available 24 hours a day, seven days a week at (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal). However, support staff are not able to assist with clinical questions.
The information in your medical health record is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you may contact your Dignity Health facility or Doctor’s Office to authorize a trusted person to be added as a proxy.
Find a Doctor
With Dignity Health, quality health care is easy to access anytime, anywhere. Schedule an appointment with a physician near you.
Find a Doctor
Looking for a doctor? Perform a quick search by name or browse by specialty.