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Services provided by Dignity Health Medical Network - Ventura

We believe an important part of excellent care is truly listening, helping to ensure that you understand your medical situation to make informed decisions. DHMN-Ventura provides access to hundreds of affiliated independent physicians and specialists. Whatever stage of life you’re in, we strive to help you make the most of it.

What insurances are accepted at Dignity Health Medical Network - Ventura?

Aetna

Anthem Blue Cross

Blue Shield of California

Covered California

Blue Shield Trio HMO

Health Net

United Healthcare

Medicare Advantage Plans

Alignment Health Plan

Anthem MediBlue Plus (HMO) and MediBlue Dual Advantage (HMO SNP)

Blue Shield 65 Plus HMO

Humana HMO Gold Plus

SCAN Classic Plan (HMO)

Have questions? We have answers.

From insurance health plans to the various services we offer, our staff is here to get you what you need. Reach out to someone in our office with more specific inquiries by contacting our office at (805) 604-3332, our toll-free option at (877) 299-5599, or our hearing impaired option at (888) 877-5378.

Your personal health information is safe with us

We carefully observe all of the laws, regulations and professional ethics that govern member privacy and the confidentiality of member information. We do not give out any information that makes it possible to anyone or any organization to individually identify any of our members.

We gather general data about our members and the health care services we provide them, group the data together, and use the information to develop our quality programs and services. We share the grouped data with health care organizations, regulatory agencies and accreditation organizations. They in turn use the data to monitor the delivery of health care services to certain populations. Any member data that is exchanged electronically between our doctors, the medical group administrative staff, health plans or any other entity is protected as required by current state and federal laws.

When requested, we will tell our members how we use their personal health information. They may review their own personal health information and amend it. We have a process for receiving, analyzing, resolving, and complying with our members' requests to restrict the uses and disclosures of their protected health information.

Take a look at our member handbook

Learn the ins and outs of partnering with Dignity Health Medical Network - Ventura, from specialty care providers and our referral process to the added benefits our members receive.

Our hospital network across Ventura County

St. John’s Hospital Camarillo

St. John’s Hospital Camarillo

(805) 389-5800

Get directions
St. John's Regional Medical Center

St. John’s Regional Medical Center

(805) 988-2500

Get directions
Santa Paula Hospital

Santa Paula Hospital

(805) 933-8600

Get directions
Community Memorial Hospital

Community Memorial Hospital

(805) 652-5011

Get directions
Ventura County Medical Center

Ventura County Medical Center

(805) 652-6000

Get directions

Affiliated locations

Las Islas Urgent Care

Magnolia Urgent Care

Solar Urgent Care

CFH Santa Paula Urgent Care

Sierra Vista Urgent Care

Conejo Valley Urgent Care

West Ventura Urgent Care

Academic Family Med Center Urgent Care

Solar Urgent Care

Ventura Urgent Care

Rolling Oaks Radiology - Camarillo

 

Thousand Oaks

  • Rolling Oaks Radiology - Thousand Oaks
  • 3T MRI, 64-Slice CT, PET/CT, Nuclear Medicine, X-Ray, Ultrasound, EKG, Fluoroscopy, Digital Mammography, DEXA, Contrast Enhanced Spectral Mammography (CESM)
  • 415 Rolling Oaks Dr, Stes. #125, #160, #230, Thousand Oaks, CA 91361
  • (805) 778-1513
  • Suite 125:
    • MR - Monday - Friday 5:30 a.m. - 11:00 p.m., Saturday/Sunday 7:30 a.m. - 7:00 p.m.
    • CT, PET/CT, Nuclear Medicine - Monday - Friday 7:00 a.m. - 5:00 p.m.
  • Suite 160:
    • X-Ray, Ultrasound - Monday - Friday 7:00 a.m. - 5:00 p.m.
    • Suite 230 (Women's Center):
    • Mammography, Ultrasound, DEXA - Monday - Friday 7:00 a.m. - 6:00 p.m.
    • Mammography, Ultrasound - Saturday 7:00 a.m. - 5:00 p.m.

 

Rolling Oaks Radiology - Oxnard

  • 3T MRI, 64-Slice CT, Fluoroscopy, X-Ray, Nuclear Medicine, Ultrasound, DEXA, Digital Mammography, Stereotactic Biopsies
  • 1901 N. Rice Ave, Stes. #145, #155, Oxnard, CA 93030
  • (805) 604-3370
  • Suite 145:
    • MR - Monday - Friday 7:00 a.m. - 10:00 p.m.
    • CT, X-Ray - Monday - Friday 8:00 a.m. - 5:00 p.m.
    • Nuclear Medicine - 6:30 a.m. - 4:30 p.m.
  • Suite 155 (Women's Center):
    • Monday - Friday 8:00 a.m. - 5:00 p.m.

 

Rolling Oaks Radiology – St. John’s

 

Rolling Oaks Radiology - Ventura

  • Digital Mammography, Ultrasound, DEXA, 1.5 MRI, 64-Slice PET/CT
  • 4516 Market St, Ventura, CA 93003
  • (805) 644-7300
  • MRI - Monday - Friday 7:00 a.m. - 9:30 p.m.
  • CT, Fluoroscopy, Mammography, Ultrasound - Monday - Friday 8:00 a.m. - 5:00 p.m.
  • PET - 7:00 a.m. - 3:00 p.m.
  • DEXA - Friday 8:00 a.m. - 5:00 p.m.
  • X-Ray - Monday - Friday 8:00 a.m. - 5:30 p.m.
  • MRI, Mammography, Ultrasound - Saturday 8:00 a.m. - 3:00 p.m.

Moorpark Family Medical Clinic

 

Las Islas Family Medical Group

 

Magnolia Family Medical

 

Fillmore Family Medical Group

 

Conejo Valley Family Medical Group

 

Santa Paula Hospital

 

West Ventura Medical Clinic

 

Ventura County Medical Center

Camarillo - Las Posas

 

Camarillo - Paseo Camarillo

 

Camarillo - Santa Rosa

 

Newbury Park - Newbury

Ojai - Maricopa

Oxnard - Lombard

 

Oxnard - West 7th

 

Oxnard - Saviers

Santa Barbara - Castillo

 

Santa Barbara - State

Santa Paula - Faulkner

Ventura - Loma Vista

 

Ventura - Telegraph

Frequently asked questions

Our members have the right to

  • Be treated with respect and dignity.
  • Receive considerate and respectful care with full consideration of the member's privacy.
  • Receive confidential treatment of all information and records associated with the member's care.
  • Receive reasonable continuity of care and be given timely and sensible responses to questions and requests made for service.
  • Receive complete information about the diagnosis, proposed course of treatment or procedure, alternate courses of treatment or non-treatment, the clinical risks involved in each, and prospects for recovery in terms that are understandable to the member, in order to give informed consent or to refuse the course of treatment.
  • Actively participate in decisions regarding the member's health care and treatment plan. To the extent permitted by law, this includes the right to refuse any procedure or treatment. If the recommended procedure or treatment is refused, an explanation will be given addressing the effect that this will have on the member's health.
  • Be informed of continuing health care requirements following office visits, treatments, procedures, and hospitalizations.
  • Be informed of the name and qualifications of the physician who has primary responsibilities for coordinating the member's care; and be informed of the names, qualifications, and specialties of other physicians and non-physicians who are involved in the member's care.
  • Change primary care physicians by contacting the DHMN-CC Customer Services Department.
  • Have 24-hour access to the member's primary care physician (or covering physician).
  • Be provided with information about DHMN-CC, its services, and the health care service delivery process.
  • Be informed of the non-emergent cost of care and receive an explanation of the member's financial obligations as appropriate, prior to incurring the expense (including co-payments, deductibles, and co-insurance).
  • Examine and receive an explanation of bills generated for services delivered to the member.
  • Be informed of applicable rules in the various health care settings regarding member conduct.
  • Have all member rights apply to the person who has the legal responsibility to make health care decisions for the member.
  • Express opinions or concerns about DHMN-CC or the care provided and offer recommendations for change in the health care service delivery process by contacting the DHMN-CC Customer Services Department.
  • Be informed of the member complaint/grievance and appeal process.
  • Exercise these rights without regard to gender, sexual orientation, or cultural, economic, educational, or religious background.

Our members have the responsibility to:

  • Be on time for all appointments and notify the provider's office as far in advance as possible for appointment cancellation or rescheduling.
  • Provide the health care provider with complete and accurate information which is necessary for the care of the member (to the extent possible).
  • Inform providers of the member's inability to understand the information given to him/her.
  • Carry out the treatment plan which has been developed and agreed upon by the health care provider and the member.
  • Contact the primary care physician (or covering physician) for any care which is needed after that physician's normal office hours.
  • Report changes in his/her condition according to provider instructions.
  • Treat the health care providers and staff with respect.
  • Respect the rights, property, and environment of all physicians and DHMN-CC providers, staff, and other members.
  • Be familiar with the benefits and exclusions of his/her health plan coverage.
  • Contact DHMN-CC's Customer Services Department or the Health Plan Member Services Department regarding questions and assistance.
  • Be familiar with and comply with DHMN-CC's health care service delivery system regarding access to routine, urgent, and emergent care.
  • Obtain an authorized referral from the primary care physician as required for a visit to a specialist and/or to receive any specialty care.
  • Have all of these responsibilities apply to the person who has the legal responsibility to make health care decisions for the member.
  • Pay the appropriate copayment at the time of service.
  • Pay for all non-covered services.

COMMERCIAL FORMS

MEDICARE ADVANTAGE FORMS

If you need health care during a disaster and you cannot access an in-network provider, you may obtain care from an out-of-network provider. Valley Care IPA Medicare Advantage Plans will cover services rendered by out-of-network providers during a disaster at in-network costs. This coverage is available regardless of the type of plan you are enrolled in. You do not need prior approval from Valley Care IPA Medicare Advantage Plans to receive care during a disaster.

If you have prescription coverage, Valley Care IPA Medicare Advantage Plans will also cover, at in-network cost, any prescriptions that you fill at an out-of-network pharmacy during a disaster.

A disaster is an event that occurs in a specific geographic location. An event qualifies as a disaster if:

  • The President of the United States declares the event to be an emergency or disaster under the National Emergencies Act or the Stafford Act
  • The Secretary of the Department of Health and Human Services declares it to be a public health emergency under the Public Health Service Act
  • The Governor declares it to be an emergency or disaster

If you aren’t sure of the status of a disaster, please visit https://www.fema.gov/disasters.

Your health care provider will need to bill Valley Care IPA Medicare Advantage Plans for any care you receive during the disaster. They must do this regardless of the status of their contract with Valley Care IPA Medicare Advantage Plans.

Depending on the severity of the event, there may be a delay in the time it takes to process your claims. If a delay occurs, you will be notified by mail.

If you have questions or concerns, please call Valley Care IPA Medicare Advantage Plans customer service at (805) 604-3332 or TTY: 711. Someone is available to take your call between 9am and 5pm, Monday through Friday (Pacific Time).

The pharmacy network and provider network may change at any time. You will receive notice when necessary.

The care you need is just a phone call away.

Have a question about insurance? Want to know about wellness events happening around town? Give us a call at (805) 604-3332, and someone from our office will be able to assist you.

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Provider Resources

Patient Resources

Additional Resources