Find medical records with My Care by Dignity Health

Great question!  Your Dignity Health account is created just for you.

• Your appointments, your doctors, your patient portal access as well as tips and information relevant to you.

Grow with us.

• As you provide more information and we learn more about you; we will fill in forms for you, provide quick access to schedule appointments with your doctors and bring you new value frequently.

Dignity Health believes in Humankindness.

• This is the beginning of your personal guide through your health journey.

At your next visit, tell the staff you would like to sign up for the portal. The staff will request your email address, and may have you complete a consent form. You will receive an invitation to the email address you provided with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.

Your Dignity Health account provides you access to both.

Your Dignity Health account with “my care.” allows you to:

• Find and favorite doctors.
• View doctors you previously visited.
• Schedule appointments.
• Manage all of your appointments in real time (view, cancel, rebook).
• Pre-fill forms with your information.
• Easy access to pay your bill.
• Find your way in the Dignity Health hospitals (mobile app only).
• Receive daily prayers (mobile app only).
• Use iOS Apple Health mobile app to view your Dignity Health-related records and export for easy sharing (iOS only).
• Streamlined access to your patient portal (see below).

Your patient portal (known as “my portal.”) allows you to:

• View detailed clinical information.
• Securely message your health care team.
• View your doctor's notes from your previous visits.
• See laboratory and radiology results.
• Get a list of your current medications.
• Fill out pre-visit paperwork (where available).

You will be able to use your Dignity Health account directly in your “my portal.” mobile app.

Children under 12 years of age and dependent adults who have a Dignity Health doctor may create a My Portal account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.

Some of the information in your “my portal.” (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your “my portal.” (Patient Portal) account. If you do so, you'll have your information in a secure place that can be accessed anywhere you have Internet access.

Log in with the email address you provided to the hospital or clinic during your visit.  You will then have the option to resend your invitation.  

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM) department. General medical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help you with enrolling, logging in, navigating within “my care.” and “my portal.” (Patient Portal), as well as sending a new invitation to the email address on file; however they are unable to assist with medical or scheduling questions.

The information in your medical health record is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you may contact your Dignity Health facility or Doctor’s Office to authorize a trusted person to be added as a proxy. This may also be terminated at any time by calling the technical support center at (844) 274-8497.