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Coronavirus (COVID-19) Information

The safety of our visitors, patients, local communities, employees, and physicians remains our highest priority. We will continue to provide updates on this page with the latest information available.


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Coronavirus (COVID-19) Information

The safety of our visitors, patients, local communities, eomployees, and physiicians remains our highest priority. We will continue to provide updates on this page with the latest information available.

How to get care if you think you have symptoms of coronavirus

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  Start with the symptoms checker

Check your symptoms using a chat box on the Dignity Health National website. Click on the blue chat box in the bottom right corner, and get a referral to a local care center.

Call your primary care physician

Before going to the hospital, contact your primary care physician for guidance. They may be able to direct you to a local testing site and help you avoid waiting in the emergency room.

Choose virtual care

We encourage you to consider virtual visits (via phone or video chat) instead of in-person visits, whether you have coronavirus symptoms or not. For anyone experiencing symptoms of coronavirus, please take advantage of our free video visit offering (use coupon code COVID19) before being seen in person.

Contact local emergency care

If you do need immediate care, please call ahead to your nearest emergency room before you arrive. They will be able to advise you of the local procedures and best way to be seen.

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Coronavirus testing [optional]

Here we suggest including the latest guidance on COVID-19 testing in your state (who is eligible for testing, how is it done).

  • “If you have mild COVID-19 symptoms, please stay at home to protect yourself and others. Try one of our free remote care options: use the symptom checker in the lower right corner on our website or start a virtual urgent care visit with a doctor.”
  • “If you’re experiencing a medical emergency or have severe COVID-19 symptoms like high fever, shortness of breath or difficulty breathing, we recommend that you get an assessment at one of our care locations. Please call the location before coming in.”
  • Include a link to your relevant Yext / hospital COVID-19 location pages.
  • All Yext or your hospital COVID-19 location pages should include the following: phone number, address, hours and any important directions for those coming in. Location pages should also reiterate the importance of first using our free digital tools.

Visitor restrictions at our facilities

[Include information about the visitor restrictions in your division. If the restrictions are the same across all your locations, then include all information inside this component. If visitor restrictions vary by location, then include a high-level overview here with a link to all your location Yext pages or hospital COVID-19 pages to see details.]

Event and service cancellations [optional]

[Include information about any changes to your local events and class schedules, as well as any impacted services. If this information is the same across all your locations, then include it all inside this component. If it varies by location, then include a brief overview and a link to all your location Yext pages or hospital COVID-19 pages to see details.]

Public health guidance

About coronavirus

Coronavirus (COVID-19) is a respiratory illness that can spread from person to person. COVID-19 is now spreading in many parts of the United States. The virus can spread through close contact with someone who is already infected.

Symptoms

Patients with COVID-19 have mild to severe respiratory symptoms that can include fever, cough, and/or shortness of breath. Use our online symptoms checker by clicking the blue chat box in the lower right corner.

Social distancing

Certain behavior changes can help prevent the spread of coronavirus in our communities. Many states have implemented orders asking people to stay home and restricting large gatherings, and people are encouraged to practice “social distancing” by avoiding crowds and remaining 6 feet apart from each other while in public places.

Here are a few additional actions you can take to help prevent the spread of COVID-19:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water, for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
  • Practice social distancing, by avoiding crowds and remaining 6 feet apart from each other while in public places.
  • Clean and disinfect frequently touched surfaces like countertops, door handles, faucets, and phones.
  • Stay home if you are sick.
  • If you need medical care and have COVID-19 symptoms, call ahead first.

Recent press releases

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Frequently asked questions

 

Most insurance plans do not cover virtual health services at this time. If your insurance plan does cover the visit, you can submit your bill as a claim for reimbursement. Additionally, virtual health visits are a qualified medical expense and you can typically use your HSA or FSA account to pay for it.

Virtual health visits are offered for free for anyone experiencing coronavirus symptoms using the coupon code COVID19. Symptoms can include low-grade fever, cough, or shortness of breath. Visit our Cov19 video visits to get started.

Please fill out the answer or feel free to include additional FAQs by adding a new accordion fold for each new question.

Please fill out the answer or feel free to include additional FAQs by adding a new accordion fold for each new question.

Please fill out the answer or feel free to include additional FAQs by adding a new accordion fold for each new question.

We all need to work together to keep our communities safe and healthy in the face of COVID-19. Thank you for your seeking to lend your support. Here are some ways you can help:

  • [Add local information about where/how consumers can make a donation to support the local COVID-19 efforts.]
  • o
  • [In-kind donations such as hand sanitizer, disinfectant wipes, or other items may be dropped off at [include designated location(s) here].
  • o
  • [N95 masks that are new and contained in unused/unopened packaging are needed and may be donated at [include designated location(s) here].

 

The safety and privacy of our patients is our top priority. Our virtual visits are 100% HIPAA compliant, never recorded, and encrypted to protect your privacy. Learn more about the security of virtual visits here: AmWell (virtual urgent care) and Zoom (virtual visits).

Additional Information

Dignity Health
[Insert link to local public health department]
Centers for Disease Control (CDC)
World Health Organization