Coronavirus (COVID-19) Resources
At Dignity Health, our healing mission has always been unique and challenges like the COVID-19 pandemic reinforce our commitment to caring for all. The safety of our visitors, patients, local communities, employees, and physicians remains our highest priority. We will continue to provide updates on this page with the latest information available.
Our mission has never been healthier.
We've taken the safety of patients and staff to a new level.
An unwavering focus on safety for all
If anything, the COVID-19 pandemic has toughened our resolve to care for every patient with empathy, kindness, and a vigilance that’s only intensified.
We know you may have questions about receiving in-person care. That is why we are following safety guidelines from the CDC and state leaders, and are only resuming care in areas with a reduction in COVID-19 cases, and where we have enough supplies, capacity and protective equipment to safely provide care.
We will screen everyone entering our care sites for symptoms of COVID-19, and require all patients to wear masks. Extra cleanings have been added between procedures. Visitor restrictions will remain in place, and most care sites will have designated areas for patients with COVID-19.
Resuming elective procedures
To prepare for the surge of COVID-19 cases, we temporarily paused many health care services and procedures. It was a difficult decision because these services are very important for our patients.
Now that we have data showing that the initial peak of the pandemic is behind us, we are safely resuming scheduled services and procedures. Learn more about how we are resuming services.
For information about surgeries resuming at your local hospital, find one of our locations near you.
Check symptoms from home
We recommend first checking your symptoms using the chat box on this website. Just click on the orange chat box in the lower right corner. From there, you may be directed to our Virtual Urgent Care. If you have symptoms of coronavirus, your virtual visit will be free with coupon code COVIDl9.
Continue to virtual care
Protect yourself from COVID-19
Take comfort in knowing that there are some simple steps you can take every day to protect your health.
How to get care if you think you have symptoms of coronavirus
If you are experiencing symptoms of COVID-19, here are some ways you can access care. If you are experiencing a medical emergency, call 911. Please note, you may experience higher wait times than normal during this time.
Start with the online symptom checker
Check your symptoms using our chat box and get a referral to a local care center. Get started by clicking on the orange chat box in the bottom right corner.
Call your primary care physician
Before going to the hospital, contact your primary care physician for guidance. They may be able to direct you to a local testing site and help you avoid waiting in the emergency room. Please note, you may experience higher wait times than normal during this time.
Choose virtual care options
For anyone experiencing symptoms of coronavirus, please take advantage of our free video visit offering (use coupon code COVIDl9) before being seen in person. Some doctors at our facilities also offer virtual visits as an alternative to in-person visits - ask your doctor or medical group office when you call in.
Contact local emergency care
If you do need immediate care, consider scheduling a visit online with one of our urgent care or emergency rooms before you arrive. Select your estimated hospital arrival time online and wait at home until it’s time to be seen. If you are experiencing symptoms of COVID-19, please call the emergency room before you arrive.
How we're responding to COVID-19
The response to COVID-19 is evolving. Each day, we are learning new things about the pandemic and we are responding quickly to ensure we are caring not only for our patients, but also for our employees.
We have made significant preparations to safely identify and treat patients with COVID-19 across the ministry. Some of our divisions are experiencing a higher number of suspected or confirmed patients, but we know that all of our facilities will be affected. For this reason, we continue to update our policies and procedures - following the guidance of the CDC and state health officials. We have added additional trainings and are very closely monitoring supplies and other resources so that we can safely and skillfully treat the growing number of COVID-19 patients without jeopardizing care for others. For the protection of our patients and caregivers, our care facilities have also implemented a universal masking policy.
To increase access to care, we have launched free virtual urgent care visits. And because a bill is the last thing anyone should worry about when facing possible COVID-19, we are suspending patient billing for the testing and treatment of COVID-19.
Our health care providers are working with local health officials on coronavirus testing. Right now, only people experiencing symptoms are recommended for testing. In most cases, testing is offered at no cost.
Some of our divisions are offering drive-thru testing services, or outpatient clinics for testing. Check with your health care provider for details.
Additional information on testing is available through the CDC website.
Public health guidance
Coronavirus (COVID-19) is a respiratory illness that can spread from person to person. COVID-19 is now spreading in many parts of the United States. The virus can spread through close contact with someone who is already infected.
Patients with COVID-19 have mild to severe respiratory symptoms that can include fever, cough, and/or shortness of breath. Use our online symptoms checker by clicking the blue chat box in the lower right corner.
Certain behavior changes can help prevent the spread of coronavirus in our communities. Many states have implemented orders asking people to stay home and restricting large gatherings, and people are encouraged to practice "social distancing" by avoiding crowds and remaining 6 feet apart from each other while in public places.
Here are a few additional actions you can take to help prevent the spread of COVID-19:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Wash your hands often with soap and water, for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
- Practice social distancing, by avoiding crowds and remaining 6 feet apart from each other while in public places.
- Clean and disinfect frequently touched surfaces like countertops, door handles, faucets, and phones.
- Stay home if you are sick.
- If you need medical care and have COVID-19 symptoms, call ahead first.
How you can help
We all need to work together to keep our communities safe and healthy in the face of COVID-19. Thank you for your seeking to lend your support. Here are some ways you can help:
Help prevent the spread of COVID-19 by taking the important measures listed above.
Equipment donations - Although we are not experiencing equipment shortages at this time, many of our divisions are accepting donations of personal protective equipment in anticipation of future need. Accepted items may include disposable gowns, coveralls, masks, gloves, and protective eyewear. Check with your local hospital for specific requests.
Support community organizations - Many trusted organizations are responding to the COVID-19 pandemic. Here are a few you may consider supporting:
Additional information and resources
Coronavirus news and updates
June 2, 2020
Rev. Tom Harshman, System Vice President, Pastoral and Spiritual Care, offers a reflection on the more than 100,000 lives lost to COVID-19 in the U.S.
June 2, 2020
CommonSpirit Health has partnered with Premier Inc., a leading healthcare-improvement organization, to acquire a minority stake in Prestige Ameritech, that largest domestic manufacturer of face masks, including N95 respirators and surgical masks.
May 27, 2020
COVID-19 has positioned CommonSpirit Health to serve our communities in innovative ways that we never had imagined. In Los Angeles, our clinical educators stepped up to help a surge hospital open in record time.