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How it works

The Connected Community Network (CCN) was created to provide the general population with access to resources and programs offered through community based organizations (CBOs). Many of these CBOs provide vital services that help people address a variety of needs, including but not limited to: affordable housing; maternal, infant, and child health; chronic disease management programs, healthy food, and mental health and substance abuse counseling.


The CCN is built around a network of community partners, who are working together to provide appropriate medical and social need referrals, to all individuals, with a special focus on vulnerable at-need populations.



A recent study by the Centers for Medicare and Medicaid Services found that only 20 percent of health outcomes are the direct result of clinical care, while 40 percent are tied to social and economic determinants. The CCN aims to connect patients to the right services to help them reach their greatest health potential.

A key element of the CCN is Unite Us. Unite Us is a technology solution which streamlines the coordination of care in the community by electronically linking organizations that provide direct services to their communities. With Unite Us, service providers across sectors can send and receive secure referrals, track a person's journey, and report on tangible outcomes across different services to create a collaborative ecosystem. By using this technology, the CCN hopes to help organizations decrease input duplication, increase data accuracy, and measure impact at scale.

Who or what are funding partners? 

Funding partners are stakeholders and users of the platform who financially support the building of this network for participating communities. Examples of Funding Partners include, but is not limited to: health providers and payers, schools, self-insured businesses, and government agencies. Dignity Health is one of the many Funding Partners for local CCNs.

Who are community based organizations?

Community Based Organizations (CBOs) are community partners that are part of the CCN network, and can receive direct referrals electronically, send electronic referrals for any additional needs, and access data to track outcomes for those served. Examples of Community Based Organizations include, but is not limited to: food banks, shelters, mental health facilities, and legal and employment services.

Local Services



In each of the CCN locations, CBOs will cover at least six critical domains:

  1. Housing
  2. Family Resources
  3. Behavioral Health
  4. Utilities
  5. Food
  6. Legal

Who are our key partners? 

An integral part of the CCN is to build strong and sustainable partnerships – each partner playing a distinct and vital role in developing a strong network. A few examples of the partners we are working with include, but are not limited to:

United Way Worldwide: The world’s largest privately-funded nonprofit, will partner to develop new models for supporting care for people in their communities and establish integrated community solutions to enable better communications and coordination to and among community based organizations. For additional information about the United Way Worldwide, please visit

Local United Way: Will convene critical community organizations, identify opportunities for growth and expansion with potential funding partners and community network partners.


Local 2-1-1: A free and confidential service that helps people across the U.S. and Canada find the local resources they need. The service is available 24 hours a day, seven days a week in 180 languages. They will strengthen their core functionalities (navigation, outcomes, etc.) to receive referrals addressing social and economic needs.

Learn more about becoming a partner