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Patient Resources


At Pacific Central Coast Health Centers, we are committed to providing you and your family with complete, quality and compassionate medical care.

Pacific Central Coast Health Center's health care mission is powered by the belief that by delivering an unmatched standard of quality and personal care,  we enable the practice of medicine to fulfill the promise of medicine. Comprehensive services designed to provide seamless primary and specialty care.

Patient Experience

Your experience is our top priority.  We strive to provide outstanding services through each step of your healthcare needs.  In doing so we have made a commitment to address every aspect of a patient’s encounter with the highest level of care in a personal and compassionate way.  If you would like to share a compliment or concern about care you received please contact our Patient Experience Dept at:
     [email protected]
     Or phone Toll Free 833.292.3658

Patient Advocate

As part of our commitment to our patients, we offer the services of a patient advocate for help working through the difficult situations that arise from time to time. If you ever have a problem with services the patient advocate is here to help.

From initial contact though continuing mediation, our patient advocate works with patients and staff to help everyone involved reach a mutual understanding and resolution.

For a formal Patient Complaint or concerns, please send to:
     [email protected]
     Or phone Toll Free 833.292.3658
 

Learn More


Billing Information

Learn how you can pay your bill and what payment assistance options are available.

Insurance Accepted

Pacific Central Coast Health Centers contracts with most health insurance plans, including Medi-Cal, and provides health care services that fit your health plan benefits.

Insurance Update

As of January 1, 2017, Pacific Central Coast Health Centers (PHC) (formerly Cuesta Medical Group and Doctors Med Plus Medical Center) will no longer be contracted with Coastal Communities Provider Network (CCPN).

My Care (Patient Portal)

My Care (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care. Transmit your visit summaries to your providers, view upcoming appointments, and securely message participating health care teams.