Our Commitment to LGBTQ+ Care
We are fiercely committed to providing LGBTQ+ care that’s expert, equitable, and welcoming.
We know that the health and wellbeing of LGBTQ+ people and their families have been much damaged by discrimination and bias, and we are dedicated to eliminating them from the care we offer.
We pledge to be HRC Equality Leaders.
The Human Rights Campaign (HRC) awards “LGBTQ Healthcare Equality Leader” status to hospitals that meet stringent requirements for care, employee support, and community involvement via the national LGBTQ Healthcare Equality Index (HEI). Three of our hospitals hold that designation, and we’re pledged to earn it at every one of our hospitals. HEI Equality Leader recognition is only granted to hospitals that document a deep and wide-ranging commitment to LGBTQ+ care, and we welcome this opportunity to demonstrate that commitment.
We offer customized care.
Our providers are being trained to offer sensitive, welcoming care to LGBTQ+ people and their families—and in two locations we have made a special, nation-leading commitment to LGBTQ+ care.
The Gender Institute at Saint Francis Hospital in San Francisco was created to provide state-of-the-art gender-affirming services—and it also provides critically needed training to providers in this realm. The CARE Center at St. Mary Long Beach—founded in 1986 to respond to the AIDS crisis—has been a national leader in HIV/AIDS care, including groundbreaking education for providers in PEP (post-exposure prophylaxis) and PrEP (pre-exposure prophylaxis) treatment.
Evaluating ourselves rigorously and seeking to improve.
We engaged a leading educator and consultant in LGBTQ+ health to provide us with a candid assessment of our strengths—and our growth areas. Shane Snowdon, founding director of the UCSF Center for LGBT Health & Equity and of HRC’s Health & Aging Program, has helped us strengthen our training, policies, and practices in a host of areas, so that we can be an ongoing leader in LGBTQ+ care.