Taking Humankindness to New Heights
For more than 50 years, Dignity Health has delivered high quality, compassionate care to the people of Citrus Heights. As the population grows, we too are growing to meet the health care needs of the community.
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Join Us for Our Grand Opening Celebration!
With the opening of our new Citrus Heights medical office building, we have a lot to celebrate. Join the City of Citrus Heights and Mercy Medical Group for a fun, festive and free event for the whole family.
At a Glance
The new three-story Citrus Heights Medical Office Building brings primary and specialty care services to your community. It includes the latest technologies from electronic medical records to lab services and X-ray equipment.
- 68,000 square feet
- 50 providers
- Easy parking
- Lab and x-ray services on site
- Conveniently located near Greenback Lane
- Multiple options for check-in
- Reception and waiting room redesign
- In room checkout and appointment scheduling
- Lobby Café
Citrus Heights Clinic
7115 Greenback Lane
Citrus Heights, CA 95621
Our Approach to Citrus Heights
The Citrus Heights Medical Office Building is no ordinary facility. It takes a fresh and evidence-based look at how to improve workflow and patient experience from the ground up, considering the patient experience within and beyond four clinic walls.
This new approach provides the opportunity to leverage technology in meaningful ways to elevate patient experience and enhance the patient/provider connection. To begin this endeavor, we assembled a multidisciplinary team of doctors, nurses, front-line staff, and patients to look at every component and patient touchpoint from start to finish. Insights from that group along with hundreds of hours of observation and data collection informed design and workflow decisions.
The result is a new care structure, workflow, and physical space designed to:
With this approach in mind, this facility and team promotes an exceptional patient experience in an environment that supports the highest quality care, delivered by an engaged and connected care team of providers and staff.
Community Investment
Dignity Health is familiar with the importance of working alongside a community during a new building project. In planning stages for this endeavor, Dignity Health met with community members, listened to neighborhood feedback, and incorporated many of those suggestions into the final design, to best meet the needs of the community.
- Design: the building is set back 30 feet from Greenback Lane, has an increased number of handicapped/ADA parking stalls, and has a decreased amount of glass on the building to reduce glare
- Privacy: a row of Redwood trees has been planted along the western border of the building
- Traffic mitigation: the left turn lane from eastbound Greenback Lane onto Fountain Square Drive extends by four car lengths
- Community: interior design includes collaboration with local artists, as well as an opportunity for a local business owner to run a coffee café in the lobby area
Tending to a Healthy Community
This facility helps us meet the growing medical needs of the Citrus Heights community and improves access to quality care for residents in Citrus Heights and beyond. It represents an investment in the community that provides long-term, high-paying jobs and vital services.
But beyond health care, it is also important to us to honor what came before. The location of the new clinic has a precious history of its own. As a tribute to the nursery that once stood there, our construction crew saved a beautiful rose bush from the site and replanted it on the grounds in a dedicated area of roses, to begin the garden anew and provide a place for reflective pauses and healing, consistent with our mission to unite healing and humankindness.