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Services provided by Independence Medical Group

We believe an important part of excellent care is truly listening, helping to ensure that you understand your medical situation to make informed decisions. Independence Medical Group provides access to hundreds of affiliated independent physicians and specialists. Whatever stage of life you’re in, we strive to help you make the most of it. Call (800) 918-7302 to learn more.

What insurances are accepted at Independence Medical Group?

IMG/DHMN contracts with the following health plans:

Kern County

  • Commercial, Medi-Cal, and Medicare Plans
    • Blue Shield Commercial
    • Health Net Commercial
    • Health Net Seniority Plus
    • Health Net Medi-Cal

Tulare County

  • Commercial, Medi-Cal, and Medicare Plans
    • Anthem Blue Cross Medi-Cal
    • Health Net Medi-Cal
    • Health Net Seniority Plus

Connect with us

If you have any questions, please call our Customer Service Department:

Member resources and locations

The Independence Medical Group / Dignity Health Medical Network Central California member has the right to:

  • Be treated with respect and dignity.

  • Receive considerate and respectful care with full consideration of the member's privacy.

  • Receive confidential treatment of all information and records associated with the member's care.

  • Receive reasonable continuity of care and be given timely and sensible responses to questions and requests made for service.

  • Receive complete information about the diagnosis, proposed course of treatment or procedure, alternate courses of treatment or non-treatment, the clinical risks involved in each, and prospects for recovery in terms that are understandable to the member, in order to give informed consent or to refuse the course of treatment.

  • Actively participate in decisions regarding the member's health care and treatment plan. To the extent permitted by law, this includes the right to refuse any procedure or treatment. If the recommended procedure or treatment is refused, an explanation will be given addressing the effect that this will have on the member's health.

  • Be informed of continuing health care requirements following office visits, treatments, procedures, and hospitalizations.

  • Be informed of the name and qualifications of the physician who has primary responsibilities for coordinating the member's care; and be informed of the names, qualifications, and specialties of other physicians and non-physicians who are involved in the member's care.

  • Change primary care physicians by contacting the Dignity Health Medical Network.

  • Have 24-hour access to the member's primary care physician (or covering physician).

  • Be provided with information about Dignity Health, its services, and the health care service delivery process.

  • Be informed of non-emergent cost of care and receive an explanation of the member's financial obligations as appropriate, prior to incurring the expense (including co-payments, deductibles, and co-insurance).

  • Examine and receive an explanation of bills generated for services delivered to the member.

  • Be informed of applicable rules in the various health care settings regarding member conduct.

  • Have all member rights apply to the person who has the legal responsibility to make health care decisions for the member.

  • Express opinions or concerns about Dignity Health or the care provided and offer recommendations for change in the health care service delivery process by contacting Dignity Health.

  • Be informed of the member complaint/grievance and appeal process.

  • Exercise these rights without regard to gender, sexual orientation, or cultural, economic, educational, or religious background.

The Independence Medical Group / Dignity Health Medical Network Central California member has the responsibility to:

  • Be on time for all appointments and notify the provider's office as far in advance as possible for appointment cancellation or rescheduling.
  • Provide the health care provider with complete and accurate information which is necessary for the care of the member (to the extent possible).
  • Inform providers of the member's inability to understand the information given to him/her.
  • Carry out the treatment plan which has been developed and agreed upon by the health care provider and the member.
  • Contact the primary care physician (or covering physician) for any care which is needed after that physician's normal office hours.
  • Report changes in his/her condition according to provider instructions.
  • Treat the health care providers and staff with respect.
  • Respect the rights, property, and environment of all physicians and Dignity Health providers, staff, and other members.
  • Be familiar with the benefits and exclusions of his/her health plan coverage.
  • Contact Dignity Health or the Health Plan Member Services Department regarding questions and assistance.
  • Be familiar with and comply with Dignity Health's health care service delivery system regarding access to routine, urgent, and emergent care.
  • Obtain an authorized referral from the primary care physician as required for a visit to a specialist and/or to receive any specialty care.
  • Have all of these responsibilities apply to the person who has the legal responsibility to make health care decisions for the member.
  • Pay the appropriate copayment at the time of service.
  • Pay for all non-covered services.

1st Choice Urgent Care - (661) 230-9334

Accelerated Urgent Care

Apex Urgent Care

Memorial Urgent Care

Premier Urgent Care

Priority Urgent Care - (661) 445-4777

WestPac Labs - (661) 325-0744

Kern Radiology - (661) 326-9600

Valley Imaging -  (661) 721-3510 

Classic Urgent Care

Ideal Urgent Care

Tulare Urgent Care

LabCorp Labs

WestPac Labs

California Medical Imaging Associates

Fresno Imaging Center

Hanford Advanced Imaging

MRI Imaging Center of Fresno

Rivas-Smith Imaging

Tri-County Medical Imaging

Valley Imaging

Visalia Imaging & Open MRI

The care you need is just a phone call away.

Have a question about insurance? Want to know about wellness events happening around town? Give us a call at (800) 918-7302, and someone from our office will be able to assist you.