Services provided by Independence Medical Group
We believe an important part of excellent care is truly listening, helping to ensure that you understand your medical situation to make informed decisions. Independence Medical Group provides access to hundreds of affiliated independent physicians and specialists. Whatever stage of life you’re in, we strive to help you make the most of it. Call (800) 918-7302 to learn more.
What insurances are accepted at Independence Medical Group?
IMG/DHMN contracts with the following health plans:
Kern County
- Commercial, Medi-Cal, and Medicare Plans
- Blue Shield Commercial
- Health Net Commercial
- Health Net Seniority Plus
- Health Net Medi-Cal
Tulare County
- Commercial, Medi-Cal, and Medicare Plans
- Anthem Blue Cross Medi-Cal
- Health Net Medi-Cal
- Health Net Seniority Plus
Connect with us
If you have any questions, please call our Customer Service Department:
- Commercial & Medicare: (800) 414-5860
- Medi-Cal: (800) 918-7302
Member resources and locations
The Independence Medical Group / Dignity Health Medical Network Central California member has the right to:
Be treated with respect and dignity.
Receive considerate and respectful care with full consideration of the member's privacy.
Receive confidential treatment of all information and records associated with the member's care.
Receive reasonable continuity of care and be given timely and sensible responses to questions and requests made for service.
Receive complete information about the diagnosis, proposed course of treatment or procedure, alternate courses of treatment or non-treatment, the clinical risks involved in each, and prospects for recovery in terms that are understandable to the member, in order to give informed consent or to refuse the course of treatment.
Actively participate in decisions regarding the member's health care and treatment plan. To the extent permitted by law, this includes the right to refuse any procedure or treatment. If the recommended procedure or treatment is refused, an explanation will be given addressing the effect that this will have on the member's health.
Be informed of continuing health care requirements following office visits, treatments, procedures, and hospitalizations.
Be informed of the name and qualifications of the physician who has primary responsibilities for coordinating the member's care; and be informed of the names, qualifications, and specialties of other physicians and non-physicians who are involved in the member's care.
Change primary care physicians by contacting the Dignity Health Medical Network.
Have 24-hour access to the member's primary care physician (or covering physician).
Be provided with information about Dignity Health, its services, and the health care service delivery process.
Be informed of non-emergent cost of care and receive an explanation of the member's financial obligations as appropriate, prior to incurring the expense (including co-payments, deductibles, and co-insurance).
Examine and receive an explanation of bills generated for services delivered to the member.
Be informed of applicable rules in the various health care settings regarding member conduct.
Have all member rights apply to the person who has the legal responsibility to make health care decisions for the member.
Express opinions or concerns about Dignity Health or the care provided and offer recommendations for change in the health care service delivery process by contacting Dignity Health.
Be informed of the member complaint/grievance and appeal process.
Exercise these rights without regard to gender, sexual orientation, or cultural, economic, educational, or religious background.
The Independence Medical Group / Dignity Health Medical Network Central California member has the responsibility to:
- Be on time for all appointments and notify the provider's office as far in advance as possible for appointment cancellation or rescheduling.
- Provide the health care provider with complete and accurate information which is necessary for the care of the member (to the extent possible).
- Inform providers of the member's inability to understand the information given to him/her.
- Carry out the treatment plan which has been developed and agreed upon by the health care provider and the member.
- Contact the primary care physician (or covering physician) for any care which is needed after that physician's normal office hours.
- Report changes in his/her condition according to provider instructions.
- Treat the health care providers and staff with respect.
- Respect the rights, property, and environment of all physicians and Dignity Health providers, staff, and other members.
- Be familiar with the benefits and exclusions of his/her health plan coverage.
- Contact Dignity Health or the Health Plan Member Services Department regarding questions and assistance.
- Be familiar with and comply with Dignity Health's health care service delivery system regarding access to routine, urgent, and emergent care.
- Obtain an authorized referral from the primary care physician as required for a visit to a specialist and/or to receive any specialty care.
- Have all of these responsibilities apply to the person who has the legal responsibility to make health care decisions for the member.
- Pay the appropriate copayment at the time of service.
- Pay for all non-covered services.
1st Choice Urgent Care - (661) 230-9334
Accelerated Urgent Care
- 9710 Brimhall Road, Bakersfield, CA 93312
- (661) 506-1743
- 2400 K Street, Bakersfield, CA 93301
- (661) 885-9909
- 2251 Mt. Vernon Ave, Bakersfield, CA 93306
- (661) 624-0404
- 9917 Olive Drive, Bakersfield, CA 93312
- (661) 695-9656
- 9500 Stockdale Highway #100, Bakersfield, CA 93311
- (661) 735-3943
- 4871 White Lane, Bakersfield, CA 93309
- (661) 832-1679
Apex Urgent Care
- 501 Munzer Street #A, Shafter 93263
- (661) 429-2739
Memorial Urgent Care
- 3838 San Dimas Street #B100, Bakersfield, CA 93301
- (661) 326-0088
Premier Urgent Care
- 5401 White Lane, Bakersfield, CA 93309
- (661) 504-1885
- 901 Olive Drive, Bakersfield, CA 93308
- (661) 735-8875
Priority Urgent Care - (661) 445-4777
- 1345 Allen Road #300, Bakersfield, CA 93314
- 4821 Panama Lane, Bakersfield, CA 93313
- 3409 Calloway Drive, #101, Bakersfield, CA 93312
- 2509 Mt Vernon Avenue, #107, Bakersfield, CA 93306
- 2920 F St, #A, Bakersfield, CA 93301
- 1801 16th St, #A, Bakersfield, CA 93301
- 2017 17th St, Bakersfield, CA 93301
- 2012 22nd St, Bakersfield, CA 93301
- 8331 Brimhall Rd, #901, Bakersfield, CA 93312
- 3400 Calloway Dr, #301, Bakersfield, CA 93312
- 2201 Mt Vernon Ave, #104, Bakersfield, CA 93306
- 6001-D Truxtun Ave, #420, Bakersfield, CA 93309
- 820 34th St, #102, Bakersfield, CA 93301
- 4700 Panama Ln, #114, Bakersfield, CA 93313
- 800 11th Ave, #B, Delano, CA 93215
- 5540 Lake Isabella Blvd, #200, Lake Isabella, CA 93240
- 730 N Norma, #C, Ridgecrest, CA 93268
Classic Urgent Care
Ideal Urgent Care
Tulare Urgent Care
LabCorp Labs
- 1206 High Street, Delano, CA 93274
- 560 W Putnam Avenue, #1, Porterville, CA 93257
- 362 N Porter Road, Porterville, CA 93257
- 1217 N Cherry Street, Tulare, CA 93274
- 609 W Acequia Avenue, #A, Visalia, CA 93291
- 2570 Jensen Avenue, #115, Sanger, CA 93657
- 3004 N Fresno Street, Fresno, CA 93703
- 1383 E Herndon Avenue, #105B, Fresno, CA 93720
- 1095 E Warner Avenue, #103, Fresno, CA 93710
- 6101 N Fresno Street, #103, Fresno, CA 93710
- 1350 O Street, #101, Fresno
WestPac Labs
California Medical Imaging Associates
- 3610 W Packwood Avenue, Visalia, CA 93277
- 875 E Merritt Avenue, Tulare, CA 93274
- 462 W Putnam Avenue, Porterville, CA 93257
Fresno Imaging Center
Hanford Advanced Imaging
MRI Imaging Center of Fresno
Rivas-Smith Imaging
Tri-County Medical Imaging
Valley Imaging
Visalia Imaging & Open MRI
The care you need is just a phone call away.
Have a question about insurance? Want to know about wellness events happening around town? Give us a call at (800) 918-7302, and someone from our office will be able to assist you.
