Call your doctor if you have COVID-19 symptoms such as fever, cough, and/or shortness of breath.
At Dignity Health Mercy Imaging Centers, our providers are closely monitoring all developments with COVID-19. We’re in contact with local and state health officials, as well as the Centers for Disease Control and Prevention (CDC), and we’re following the latest guidelines. Please know that the safety of our patients, employees, physicians and community is our top priority.
For the latest updates, please visit the CDC website.
If You Feel Sick - Call Your Doctor
COVID-19 symptoms include fever, dry cough, and/or the shortness of breath associated with respiratory illness, and other flu-like symptoms. Sinus congestion or pain, nausea, vomiting or diarrhea are unlikely to be associated with COVID-19.
Call your primary care doctor if you experience symptoms and believe you have been in close contact with a person known to have COVID-19.
If you need to go to the hospital because you are having a medical emergency, call 9-1-1 or get to a hospital immediately.
If you have symptoms that are difficult to manage, but not that serious, call your primary care doctor or seek urgent care.
If you have symptoms that seem like a common cold, but aren’t that serious, isolate yourself, treat it at home, and try not to share the infection with others.
Who Should Be Tested For COVID-19
The U.S. Centers for Disease Control and Prevention (CDC) says not everyone needs to be tested for COVID-19:
"If you are a close contact of someone with COVID-19 or you are a resident in a community where there is ongoing spread of COVID-19 and develop symptoms of COVID-19, call your primary care doctor and tell them about your symptoms and your exposure. They will decide whether you need to be tested, but keep in mind that there is no treatment for COVID-19 and people who are mildly ill may be able to isolate and care for themselves at home."
Tests are primarily be for hospitalized or severely ill patients. Older people (over 60) and individuals with underlying medical conditions such as cardiovascular disease, diabetes, chronic respiratory disease, cancer — conditions that put them at much higher risk from COVID-19 — are also a priority for testing. Our doctors are working with local health officials on COVID-19 testing. Right now, only people experiencing symptoms are recommended for testing. In most cases, testing can be done at no cost.
FREE Virtual Health Visits
We encourage you to consider virtual visits (via phone or video chat) instead of in-person visits if you have COVID-19 symptoms. For anyone experiencing symptoms of COVID-19, please take advantage of our video visit offering before being seen in person. Some of our doctors at Dignity Health offer virtual visits as an alternative to in-person visits -- please ask your doctor or medical group office when you call in. Here are your options for accessing a virtual visit:
- If using your computer desktop, please click here.
- If you have an Android device, please download the app here.
- If you have an Apple device, please download the app here.
Once you register, enter the code COVID19 to waive the fees and proceed to your FREE visit.
Please note, we have been receiving a high volume of requests at this time. We apologize for longer than usual wait times.
If you have questions, please contact your health plan or our Member Services Department at (916) 379-2888.