At Dignity Health Yavapai Regional Medical Center (YRMC), our Patient Financial Services (also known as the Business Office) manages billing and payments for all YRMC services. We'll submit claims to your insurance company accurately and on time.
We understand that navigating health insurance can be confusing, especially with Medicare, AHCCCS, and other government plans. Our team is here to help you understand your insurance coverage, including deductibles and what your plan pays for.
To assist you, we'll need some information, including:
Please be aware of any pre-authorization requirements on your insurance card for hospital stays. Upon admission, we'll also ask if you'd like us to contact your doctor or a family member.
If you can't pay your hospital bill in full, please contact our Patient Financial Services customer service team. We can help you set up a payment plan. We also offer a Financial Assistance Program for patients who need help covering the cost of their care.
At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.
Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.
While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.
For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.
To generate the most accurate estimate for your health care procedure, please have the following information available:
For your convenience we offer multiple payment options, including:
We are committed to price transparency and empowering patients to understand their health care costs. Basic information about pricing and costs can be obtained by using our cost estimator tool. For a more complete understanding of your financial responsibility, we encourage you to contact your insurance provider.
The Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish standard charges and pricing in a machine-readable format. The Standard Charges file does not include insurance deductibles or other patient-specific insurance information or financial assistance discounts. To obtain an estimate of your out-of-pocket costs, we recommend using our cost estimator tool or contacting your insurance provider.
Important Information About Your AHCCCS Coverage
If you currently receive health insurance through Arizona Health Care Cost Containment System (AHCCCS)* or Children’s Health Insurance Program (CHIP), you must renew your benefits this year or within 30 days of written request to maintain health insurance coverage.
Why is this happening?
During the COVID-19 pandemic, all AHCCCS or CHIP recipients were continuously enrolled in health insurance coverage without needing to reapply for benefits. Due to a recent federal law, continuous AHCCCS enrollment ended on March 31, 2023, so you need to take steps to ensure your health insurance coverage will continue if you are eligible.
What can you do to maintain your coverage?
Be on the lookout for renewal materials from Arizona Health Care Cost Containment System (AHCCCS) and complete and submit the required information.
If you no longer qualify for AHCCCS, you can visit healthcare.gov for information on additional coverage options.
Dignity Health in Arizona is committed to providing quality care to you and your loved ones. For information about financial assistance for uninsured patients, visit www.healthearizonaplus.gov or www.211.org.
