Yavapai Regional Medical Center: Emergency Services

Chest pain, a fall, injuries from a car crash—people seek care at Yavapai Regional’s Emergency Departments for many reasons. Our skilled team works together to stabilize, diagnose, and treat every patient. To do this, your Emergency Department physician may order tests (blood work, xrays, or an MRI, for example). Depending on the physician’s evaluation, you may be:

• Treated in the Emergency Department and then sent home with follow-up instructions
• Admitted to Yavapai Regional as an inpatient for further medical care
• Transferred to another facility that offers the particular specialty service you need

ERAdvisor keeps patients and their families updated on their progress while visiting either Yavapai Regional Emergency Department. To get started, provide your cell phone number to a member of the Emergency Department registration team. There’s no sign-up required or app to download. ERAdvisor allows patients and their loved ones to:

• See estimated wait times
• Share your visit timeline with family
• Find answers to common questions
• Get updates on the status of your lab results
• Schedule follow-up visits recommended by the Emergency Department team

The nurses at both Yavapai Regional Emergency Departments use their extensive experience as well as national criteria to categorize patients as either “Emergency” or “Fast Track.” Patients with sore throats, rashes, or relatively minor injuries typically qualify as Fast Track. People with more complicated or serious problems are considered Emergency patients. Fast-Track patients are treated as quickly as possible by a specifically designated team. All patients are “triaged” to allow people in greatest need of medical attention to be seen first.

Yavapai Regional Medical Center is a Safe Haven provider as designated by Arizona’s Safe Haven Law. Created to keep new babies safe and healthy under any and all circumstances, a Safe Haven newborn is an unharmed infant – 72 days old or younger – who is delivered by a parent, or agent of the parent, to a Safe Haven provider, like Yavapai Regional. The parent or parent’s agent may remain anonymous and are not required to answer any questions.

As a Level IV Trauma Center, Yavapai Regional’s Emergency Department teams work with the Arizona Department of Health Services (ADHS) to support Arizona’s statewide trauma system. For example, patients with head injuries, multiple fractures, and other injuries may be transported to Yavapai Regional’s Emergency Department. Depending on their medical needs, patients may continue their care at Yavapai Regional or another facility. Yavapai Regional’s Emergency Departments oversee all patient transfers to ensure a safe transition of care.

The Emergency Department at Yavapai Regional West in Prescott serves as the area’s “emergency base hospital.” This means emergency medical technicians (also called first responders) in the field follow medical protocols developed by our Emergency Department physicians and nurses. First responders in the field also contact physicians and charge nurses from our Emergency Department for in-field consultations.