Yavapai Regional Medical Center West
1003 Willow Creek Road
Prescott, AZ 86301
928.771.5650
Care Management
Yavapai Regional Medical Center’s (YRMC’s) Total Healing Environment recognizes the relationship between the body, mind and spirit. Our Care Management team puts this philosophy into action by helping patients and their families prepare physically and emotionally to return home after hospitalization or move to the next level of care.
Formerly known as Social Services, our Care Management team includes experienced registered nurses, social workers and support staff who work with patients and their families throughout their hospitalization. In partnership with patients and their families, our Care Management team:
- Evaluates post-discharge needs to help patients safely transition to the next stage of care
- Screens for potential behavioral risks
- Recommends assistance to address behavioral concerns
- Identifies community resources to address medical, financial, legal and social services
- Serves as an advocate by interacting with health insurance providers on the patient’s behalf
- Offers bereavement support and counseling
- Participates in the preadmission process in the Emergency Departments at YRMC East and YRMC West in order to ensure an appropriate admission status for patients
If you need information about your medical record, please contact Health Information Management at 928.771.5657.
Yavapai Regional Medical Center East
7700 East Florentine Road
Prescott Valley, AZ 86314
928.442.8676
Care Management
Yavapai Regional Medical Center West
1003 Willow Creek Road
Prescott, AZ 86301
928.771.5650
- Campus map
Our campus map will get you where you need to be.
- Hours
Sunday – Saturday, 8:00 a.m. – 4:30 p.m.
Full staffing is not available on weekends
Care Management
Yavapai Regional Medical Center East
7700 East Florentine Road
Prescott Valley, AZ 86314
928.442.8676
- Campus map
Our campus map will get you where you need to be.
- Hours
Sunday – Saturday, 8:00 a.m. – 4:30 p.m.
Full staffing is not available on weekends
Frequently Asked Questions
Discharge planning begins as soon as a patient is admitted to the hospital. Your discharge from the hospital will take place as soon as possible after the physician order is written. However, from the time you are first admitted to YRMC, your healthcare team plans for care you may need after you’re discharged from the hospital. It takes into account a patient’s physical, emotional and financial needs to ensure a successful transition to the next level of recovery and care after discharged from the hospital.
Understanding what you need to know and do after being discharged from the hospital is important to your full recovery. Your physician and the entire YRMC healthcare team encourage you to ask questions and clarify any instructions before you are discharged from the hospital. Feel free to speak to a caregiver or social worker about your discharge plan.
YRMC Care Management will work with your physician to create an overall discharge plan. This may include special training, home care aids, equipment or additional care. The Care Management team will assist you and your family in identifying any special needs you may have and will make referrals to appropriate community resources, such as in-home care.
The YRMC Care Management staff will provide a Post-Discharge Providers List, which includes agencies and services you or your family member may need after discharge from the hospital. Area home healthcare services, skilled nursing facilities and extended care facilities are just a few of the services included on the list.
Yes. Our Community Resources Card includes many helpful organizations in the Quad Cities, such as the United Way, Salvation Army, St. Vincent de Paul, skilled nursing facilities, the Area Agency on Aging, home health equipment suppliers, Lifeline and others.
YRMC’s Care Management staff members will advocate for you by contacting your health insurance provider on your behalf.
Learn more about Yavapai Regional's Care Management Services
Our discharge planners are here to ensure the transition to home or a care facility where you will continue to recover is smooth and seamless. For more information, please call us at 928.445.2700.