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patient care management

Care Management

Yavapai Regional Medical Center’s (YRMC’s) Total Healing Environment recognizes the relationship between the body, mind and spirit. Our Care Management team puts this philosophy into action by helping patients and their families prepare physically and emotionally to return home after hospitalization or move to the next level of care.

Who is Part of the Care Team? 

Our Care Management team includes experienced registered nurses, social workers and support staff who work with patients and their families throughout their hospitalization. In partnership with patients and their families, our Care Management team:

  • Evaluates post-discharge needs to help patients safely transition to the next stage of care
  • Screens for potential behavioral risks
  • Recommends assistance to address behavioral concerns
  • Identifies community resources to address medical, financial, legal and social services
  • Serves as an advocate by interacting with health insurance providers on the patient’s behalf
  • Offers bereavement support and counseling
  • Participates in the preadmission process in the Emergency Departments at YRMC East and YRMC West in order to ensure an appropriate admission status for patients 

Service Locations

  • YRMC East

    7700 East Florentine Road
    Prescott Valley, Arizona 86314

    (928) 442-8676

     

    Care Management Hours:

     8:00 am - 4:30 pm, Seven Days a Week

    (full staffing is not available on weekends)

  • YRMC West

    1003 Willow Creek Road
    Prescott, Arizona 83601

    (928) 771-5650

     

    Care Management Hours:

     8:00 am - 4:30 pm, Seven Days a Week

    (full staffing is not available on weekends)

FAQs

Discharge planning begins as soon as a patient is admitted to the hospital. Your discharge from the hospital will take place as soon as possible after the physician order is written. However, from the time you are first admitted to YRMC, your healthcare team plans for care you may need after you’re discharged from the hospital. It takes into account a patient’s physical, emotional and financial needs to ensure a successful transition to the next level of recovery and care after discharged from the hospital.

Understanding what you need to know and do after being discharged from the hospital is important to your full recovery. Your physician and the entire YRMC healthcare team encourage you to ask questions and clarify any instructions before you are discharged from the hospital. Feel free to speak to a caregiver or member of the Care Team

Yes. Our Community Resources Card includes many helpful organizations in the Quad Cities, such as the United Way, Salvation Army, St. Vincent de Paul, skilled nursing facilities, the Area Agency on Aging, home health equipment suppliers, Lifeline and others.

YRMC’s Care Management Team members can partner with you and your insurance provider.