COVID-19 Crisis Response Guidelines

We continue to stay in close contact with the county department of health to determine the best way to care for an unprecedented surge of critically ill COVID-19 patients. If the number of patients exceeds our resources, and there are no alternate care sites available, we may need to implement triage guidelines so that limited resources are used equitably and consistent with national standards.

Triaging care during a crisis situation is the most difficult decision any care team has to make. At Dignity Health, triage guidelines are based on the unequivocal principle that we treat all patients with dignity and respect.

View our guidelines

Pandemic is Not Behind Us

The pandemic is not behind us. It’s more important now than ever to take the proper steps to protect yourself and your loved ones.

Make your health a priority and be sure to:

  • Wear a mask when outside your home
  • Stay at least 6’ away from others
  • Wash your hands often with soap and water
  • If you are sick, stay home

Visiting Guidelines

To protect patients, staff, and physicians no visitors are allowed at this time. Visitation for end-of-life situations will be assessed on a case-by-case basis. 

We thank you for your understanding and cooperation.

COVID-19 Vaccine

An FDA approved vaccine to prevent COVID-19 is now available in the United States.

In accordance with federal and state guidelines, initial supplies of the vaccines are reserved for will be administered to frontline health care workers including: physicians, health care staff, first responders, and those at the highest risk of exposure. 

For additional information on the COVID-19 vaccine, we recommend reviewing the FAQs on the CDC website and FDA website

Safety Measures

As always, your health and well-being are our focus, so we’ve taken steps at all of our facilities to ensure your continued safety:

  • Everyone is screened for symptoms prior to entry
  • Masks are required
  • Visitor limitations are in place
  • Enhanced cleaning protocols

If You Are Sick - Call Your Doctor

cell phone icon

Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or mild shortness of breath, call your primary care physician. If you are experiencing life-threatening symptoms, please call 911.


Seek medical attention if you develop emergency warning signs for COVID-19. Emergency warning signs include:

  • Difficulty breathing
  • Persistent pain or pressure in the chest
  • Extreme fatigue or new confusion
  • Bluish lips or face

If you do not have a primary care physician, Dignity Health Urgent Care has six locations where those with symptoms can be evaluated. Find a location near you directly below.

Dignity Health Urgent Care – Atascadero
5920 West Mall 
Atascadero 93422 
(805) 436-8466

Dignity Health Urgent Care – Santa Maria
2271 South Depot Street
Santa Maria, CA 93455      
(805) 922-0561

Dignity Health Urgent Care – Orcutt
1102 E. Clark Avenue, Suite 120-A
Santa Maria, CA 93455
(805) 946-1030

Dignity Health Urgent Care – Pismo Beach
877 Oak Park Blvd.
Pismo Beach, CA 93449
(805) 834-9146

Dignity Health Urgent Care – Lompoc
Walk-In Care & Family Care
217 W. Central Avenue, Suite G
Lompoc, CA 93436
(805) 263-4301

Dignity Health Urgent Care – Solvang 
1992 Old Mission Drive
Suite 140
Solvang, CA 93463
(805) 614-5690

Community COVID-19 Hotline

If you have questions related to COVID-19, please call our Community COVID Hotline at (805) 332-8276.

Online Symptom Checker

If you are experiencing symptoms of COVID-19, you can also check your symptoms using our chat box. Get started by clicking on the orange chat box in the bottom right corner of your screen.

Frequently Asked Questions

We are offering many of our classes via Zoom until further notice. Please see the Classes and Events section for details.

Dignity Health hospitals are safe and ready to care for you. If you are experiencing a medical emergency, don’t delay getting the care you need.

Extensive measures are in place to ensure your continued safety:

  • Everyone is screened for symptoms prior to entry
  • Masks are required
  • Visitor limitations are in place
  • Enhanced cleaning protocols

COVID Testing

For information about COVID testing, please refer to the San Luis Obispo County web site.

Dignity Health Urgent Care Centers are located in Atascadero, Pismo Beach, Santa Maria, Orcutt, Lompoc, and Solvang. Click here to find a location near you.

COVID-19 En Español

En Español