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Marian Regional Recognized for Performance by Press Ganey

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Marian Regional Medical Center (MRMC), a Dignity Health Central Coast hospital, is pleased to announce that it was recognized with a Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) award for Best Performer, HCAHPS Overall Rating by Press Ganey, formerly Avatar Solutions.

The HCAHPS survey is a formal public reporting initiative that rates patient experience regarding their inpatient stay.  Press Ganey recognizes facilities with the highest top box rating for each HCAHPS composite, in each bed size category. All hospitals that have administered the HCAHPS survey for 12 consecutive months of the prior year are eligible for recognition.

The ratings are shared with the public and enable patients and their families to be educated on a hospital's reputation and standing within the community it serves.

The Press Ganey patient experience survey, which is completed by participating inpatients, combines the required HCAHPS questions with scientifically-developed, patient-centered questions to provide the most comprehensive view of the overall patient experience. While the HCAHPS survey measures patient experience, additional Press Ganey questions reveal important qualitative details such as how well a service was provided, enabling for a more balanced perspective of patient care for the public.

Read more about Press Ganey.

About Marian Regional Medical Center

Marian Regional Medical Center, located in Santa Maria, California, is rated among the top 10% in the nation for cardiac care, and is a designated STEMI Receiving Center (ST Segment Elevation Myocardial Infarction) in Santa Barbara County.  Santa Barbara County STEMI receiving programs earned the Silver Award from the American Heart Association for excellence in patient care. Marian has achieved prestigious designation as a Primary Stroke Center by the Joint Commission. In addition, Marian has received the Healthgrades Distinguished Hospital Clinical Excellence Award. The medical center’s cancer program is distinguished as the only comprehensive Community Cancer Center on the Central Coast.  The need to meet the demand for quality, technologically-advanced care for a growing community led Marian to open its doors to a new state-of-the-art, 191-bed facility in the spring of 2012.  The new facility houses the largest and most comprehensive perinatology/neonatology program on the Central Coast providing the most compassionate, quality care to the littlest of patients. Marian is a Dignity Health member of the Central Coast, which also includes Arroyo Grande Community Hospital in Arroyo Grande, CA and French Hospital Medical Center in San Luis Obispo, CA, St. John’s Regional Medical Center in Oxnard, CA and St. John’s Pleasant Valley in Camarillo, CA. Dignity Health of the Central Coast is an integrated network of top quality hospitals, physicians from the most prestigious medical schools, and comprehensive outpatient services including primary care offices, premier ambulatory surgery centers, technologically-advanced laboratories and imaging centers and a full service home health agency; all recognized for quality, safety and service.  Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities.

Publish date: 

Monday, December 05, 2016