Visiting Hours and Guidelines


We believe in family-centered care and we encourage loved ones to visit their family in the hospital. We are open to visitors 24 hours a day, seven days a week. Some units may have restrictive hours due to the seriousness of a patient’s condition. Please observe these restrictions.

Visiting Hours

Visiting is allowed 24 hours a day, seven days a week as appropriate to patient care and privacy. The number of visitors will be appropriate to the patient's wishes and needs. Visiting hours in some specialized areas, such as the intensive care unit, critical care unit, rehabilitation, and the emergency room, differ from general guidelines.

General Visiting Guidelines

To ensure the safety of all our patients, please observe the following:

  • We are a smoke free facility and campus. This includes parking lots and walkways.
  • If you are ill, have a fever, cough, diarrhea, rash, sore throat, or runny nose, we ask that you please do not visit. Instead, please call the hospital and ask the operator to connect you to the patient.
  • All visitors must wash or gel their hands upon entering the hospital, before and after visiting the patient, and upon exiting the hospital. In addition, staff may ask you to wear a mask or gown.
  • Please limit the number of children you bring in to the patient room with you to one child at a time. Please have other children wait in the waiting area with another adult to watch them. Please note that we are unable to provide supervision.
  • Children under the age of 16 must be accompanied by an adult at all times.
  • In the Intensive Care Unit, Coronary Care Unit and Neonatal Intensive Care Unit, children under the age of 16 must receive approval from the unit’s nurse manager prior to entering a patient’s room.
  • Children under the age of 12 may not visit patients in isolation for their safety.
  • Patients have the right to restrict visitation to their rooms. Please respect our patients’ desire for privacy.

Thank you for helping keep our patients and fellow visitors safe.

Visit our Maps and Directions page to download a campus map or get directions to the hospital.

For additional information, please call St. John's Pleasant Valley Hospital at 805.389.5800.