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A Message to Cigna Members

Dignity Health and Cigna are in discussions to renew agreements that will allow Cigna members in California and Nevada to continue to access Dignity Health providers and facilities as part of their in-network benefits. Both organizations have been negotiating for months, but we have yet to reach agreement. 

For patients in California: Right now nothing is changing. However, if new agreements are not reached by Jan. 1, 2020, most Dignity Health providers would become out-of-network for Cigna members.

For patients in Nevada, beginning on Dec. 1 Dignity Health providers are now out of network for Cigna members. While we continue to negotiate, so far Cigna has been unwilling to agree to terms that would allow Dignity Health to sustain our services in our community.

By law, your Cigna benefits apply to both in and out-of-network providers when Cigna members receive emergent care. So, in an emergency, you should always visit the nearest emergency room.

Dignity Health is a mission driven, nonprofit health system dedicated to providing high quality and affordable care to all people in the communities we serve. All of our revenue is invested back into our health care delivery system to fund operating expenses, technology, facilities, and equipment. Our provider agreements with insurance companies allow us to sustain the critical health services our patients depend on.

We recognize how important continuity of access to health care providers is for our patients and our communities, and we apologize for any inconvenience or confusion this has caused. Below are answers to common questions patients may have.

Frequently Asked Questions