Billing & Payment
Welcome to the Sequoia Hospital Online Business office. As you navigate through these pages, you will find useful information regarding how to read and understand your bill, payment assistance resources, frequently asked questions about hospital billing and an billing inquiry form to request further information or assistance.
At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.
Estimate Your Health Care Costs
Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.
While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.
For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.
To generate the most accurate estimate for your health care procedure, please have the following information available:
- Insurance information, if applicable (not required)
- Patient’s personal information, including contact information
- The name of your procedure or service
Sequoia Hospital is here to help with all of your health care needs, from the time you enter our hospital through offering billing assistance. Quality patient care and dedication to patient satisfaction are our highest priorities.
Understanding Your Bill
A guide to help you read and understand your bill.
Frequently Asked Questions
View the link below for a list of Frequently Asked Questions. For answers to your specific billing questions, please contact our Customer Service Representatives at the facility in which you were seen; or, call the customer service number listed on your billing statement.
Visit and Contact Us
You may visit our business office from 8:30 a.m. to 4 p.m., Monday through Friday at either location listed below:
170 Alameda de las Pulgas
Redwood City, CA 94062
Central Business Office
Prospect Park Center of Excellence
3215 Prospect Park Drive
Rancho Cordova, CA 95670
For more information, please call us at (888) 488-7667
Pricing Procedure Information
Dignity Health believes health care is a fundamental human right and should be accessible to all. That means making sure care is affordable. Dignity Health offers one of the most generous financial assistance policies in the nation, with free and discounted care to families that need it most. We also help uninsured patients apply for government or private insurance.
Dignity Health understands medical bills are complex and can be confusing. The information on this website will help guide you to better understand the care you receive and how much it costs. We are committed to transparency and helping our patients understand the services they receive and how they are billed.
Download a list of our standard charges for medical services here. In most cases, these charges do not reflect the price you would pay for these services, and are adjusted based on your insurance coverage and financial assistance you may be eligible for.