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My Care – Dignity Health provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care. Transmit your visit summaries to your providers, view upcoming appointments, and securely message participating health care teams.
If you are already enrolled, please log into the hospital’s My Care – Dignity Health.
During your hospital visit you will receive an email invitation to My Care – Dignity Health. If you do not receive an invitation please contact the Medical Records Department. This web based tool may be in addition to online patient access offered by your doctor’s office.
If you want to log into one of our Dignity Health Clinic’s sites, please click here: My Care – Dignity Health Centers
Watch our videos to learn more about what you can do and assistance enrolling!
What is the Online Patient Center?
How can I create an account?
At your next visit, tell the staff you would like to have an Online Patient Center account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you should receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay; ask your caregivers if it is available. You can also watch the "How to Create an Account in the Online Patient Center" video for additional help.
Can I create an account for a family member who has a Dignity Health doctor?
Children under 12 years of age and dependent adults who have a Dignity Health doctor may have an Online Patient Center account with an adult as the proxy. Accounts are not available for adolescents 12–17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created.
Who has access to my account?
Some of the information in your Online Patient Center account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center at 877.621.8014.
If my email invitation expires or is lost, how can I request a new one?
The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the Medical Records department. If you need technical help to locate the invitation, assistance enrolling, or navigating within the Online Patient Center, you may contact our Technical Support center 24 hours a day, seven days a week, at 877.621.8014.
Who do I contact for help?
Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM) department. General clinical questions should be directed to your primary care provider’s office.Technical assistance is available 24 hours a day, seven days a week, 877.621.8014. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within the Online Patient Center; however they are unable to assist with clinical questions.