• Emergency Care 24/7

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    hospital arrival time and wait at home until your
    scheduled arrival time.

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Emergencies happen, and you need a place to go that can treat you or your loved one quickly. You need the emergency room at Mercy Medical Center Mt. Shasta.

24-Hour Emergency Care

From illnesses in the middle of the night that need emergency care to broken bones and cuts, Mercy Medical Center Mt. Shasta’s Emergency Department (ED) is waiting to help you.

Our goal is to have all patients seen quickly. Evaluation in the emergency department usually takes up to three hours (during peak times you may be with us longer). After you’ve been triaged, or evaluated, diagnostic tests like CT scans may be needed. If that’s the case, we may need more time to process the tests and get the results back to the emergency doctors.

  • Wait for the ER. Online.

    Take advantage of our InQuicker online tool by selecting
    your estimated hospital arrival time and wait at home
    until your time to be seen. 

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Online ER Waiting Service

Spend less time in the waiting room. By using our convenient InQuicker Online Waiting Service™, you may select your estimated hospital arrival time. However, if this is an emergency that can’t wait, call 911 immediately. 

View Wait Times

If you’re experiencing an emergency, please call 9-1-1

You will check-in with an admitting nurse and on average can expect to see a doctor in less than 20 minutes. An emergency room doctor will assess your situation and determine the next appropriate level of care.

Level III Trauma Treatment

Our Level III Trauma Center provides board-certified doctors, skilled surgeons, sub-specialists, and all the necessary support services and equipment to care for all medical conditions including seriously injured trauma patients on a 24-hour basis. This includes monitoring all phases of care from pre-hospital transport to rehabilitation. If you require a Level II Trauma Center, an air ambulance can take you to Mercy Medical Center Redding.

Learn More About Emergency Care at Mercy Medical Center Mt. Shasta

For more information about our emergency care, please call 530.926.6111. For a physician referral, call 888.628.1948 or use our search tool to Find a Doctor.