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Financial Resources at Your Fingertips

At the Dominican Hospital Online Business office, we strive to help you even after you've been discharged by providing financial information and assistance. 

 

Billing & Payment

The Dominican Hospital Online Business office was created to provide you with information about the hospital billing process and about financial resources that are available to you.

Pay Your Bill

Dominican Hospital offers several ways to pay your bill.  For your convenience we also offer multiple payment options, including:

  • Cash
  • Check
  • VISA
  • MasterCard
  • Discover

Please click here to pay your bill online.

Frequently Asked Questions

For answers to your specific billing questions, please contact our Customer Service Representatives at the facility in which you were seen; or call the customer service number listed on your billing statement. Learn More

Billing Help

Dominican Hospital is here to help with all of your health care needs, from the time you enter our hospital through offering billing assistance. Learn More

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BILLING INQUIRY

Got a question?

We can help you decipher your bill as well as provide additional information.

Submit An Inquiry

You can also request further assistance by filling out our Billing Inquiry Form.

Understanding Your Bill

Our guide will help you read and understand your bill. Read More

Financial Assistance

At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care. Learn More

Estimate Your Costs

Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.

While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.

For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.

Getting Started

To generate the most accurate estimate for your health care procedure, please have the following information available:

  • Insurance information, if applicable (not required)
  • Patient’s personal information, including contact information
  • The name of your procedure or service

Estimate your costs

Pricing Procedure Information

Dignity Health believes health care is a fundamental human right and should be accessible to all. That means making sure care is affordable. Dignity Health offers one of the most generous financial assistance policies in the nation, with free and discounted care to families that need it most. We also help uninsured patients apply for government or private insurance.

Dignity Health understands medical bills are complex and can be confusing. The information on this website will help guide you to better understand the care you receive and how much it costs. We are committed to transparency and helping our patients understand the services they receive and how they are billed.

Download a list of our standard charges for medical services here. In most cases, these charges do not reflect the price you would pay for these services, and are adjusted based on your insurance coverage and financial assistance you may be eligible for.

  • For estimated cost of services and charges, contact (831) 465-7900. At your request, we can provide actual cost estimates for services in advance of treatment.
  • For general billing questions, click here.
  • For financial assistance, click here.

Our Two Locations

For more information, call us at (831) 465-7900 or visit our business office.

Dominican Hospital
Cashier Office (located next to admitting)
1555 Soquel Drive
Santa Cruz, CA  95065

Centralized Business Office
3050 Paul Sweet Road
Santa Cruz, CA  95065
Monday – Friday: 9 a.m. to 4 p.m.