Responding to COVID-19
Crisis Response Guidelines
We continue to stay in close contact with the county department of health to determine the best way to care for an unprecedented surge of critically ill COVID-19 patients. If the number of patients exceeds our resources, and there are no alternate care sites available, we may need to implement triage guidelines so that limited resources are used equitably and consistent with national standards.
Triaging care during a crisis situation is the most difficult decision any care team has to make. At Dignity Health, triage guidelines are based on the unequivocal principle that we treat all patients with dignity and respect.
Virtual Care
We’re offering free virtual care visits from the convenience and safety of your own home for anyone exhibiting mild COVID-19 symptoms such as low-grade fever, cough, or respiratory problems. Schedule remote visits for same day appointments, well and sick care, and mild to moderate COVID-19 symptoms. Meet with one of our doctors from anywhere, right on your device. Find a provider that offers video visits.
If your symptoms are severe such as high fever, shortness of breath or difficulty breathing, call 911, or visit your nearest ER.
Additional Resources
The following websites also offer up-to-date information about COVID-19:
- Centers for Disease Control (CDC): cdc.gov/COVID19
- California Department of Public Health (CDPH): cdph.ca.gov/covid19
- San Mateo County Health Department COVID-19 Information