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Visitor Guidelines

A Notice to our Visitors: All visitors are required to provide proof of being fully vaccinated against COVID-19. Unvaccinated or partially vaccinated visitors must show documentation of a negative COVID-19 test where the specimen collection occurred within 24 hours before each visit and for which the test results are available at the time of entry to the facility. Either PCR or antigen test is acceptable.

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Sequoia Hospital is following CDC, state, and local guidelines as they relate to safe patient visitation. 

All patients (except Emergency Department and COVID-19 positive patients, unless otherwise approved or who meet the exceptions below) may have two visitors (which includes clergy) 24 hours a day. One additional visitor may wait in the lobby waiting area, surgery or ICU waiting room (for those patients) assuming they can achieve appropriate physical distancing. The visitors may change throughout the day as long as only two visitors are visiting at a time. Some exceptions apply and are detailed below. 

Visitors of all ages must comply with the below guidelines including wearing hospital issued face masks (when required) at all times regardless of vaccination status. If visitors do not comply with the visitation guidelines they risk their privileges being revoked. 

Exceptions (Visiting hours may vary based on department)

  • Nursery: Two identification “banded” support persons/visitors may visit at the same time and must comply with vaccination or testing guidelines.
  • Birth Center: Two support persons/visitors may visit at the same time during labor, delivery and postpartum. The second visitor/support person on postpartum will be permitted to stay until 8:00 pm (one visitor may stay overnight). Siblings of the newborn may visit between the hours of 9:00am to 8:00pm. Any visitor who leaves the hospital must comply with vaccination or testing guidelines. 
  • End of Life Care/Cognitive or Physical Impairment: More than two support persons/visitors may visit at the same time, if approved by Spiritual/Palliative Care, nursing leadership or hospital leadership.
  • Outpatient/Testing/Surgery/Procedures/Cath Lab: One support person/visitor may accompany the patient and must remain in designated waiting area unless instructed by staff to wait in another area. They cannot wait in the patient's room/space.
  • Emergency Department (ED): Emergency Department (ED) patients may have one support person/visitor. Support persons may not change during the course of the ED visit unless approved by the charge nurse. Support persons must remain with the patient unless otherwise directed and are not allowed into other public places except the restroom and must comply with all PPE requirements. For end of life or critically ill ED patients the charge nurse may determine the number of visitors/support persons based on the patients need.
  • Intensive Care Unit (ICU): Patients may have two visitors/support persons in the room. Patients may visit  24 hours per day except between 6:30 a.m. – 8:30 a.m. and 6:30 p.m.- 8:30 p.m..
  • COVID-19 positive patients: May have one visitor who must comply with current PPE guidelines (gown, gloves, and N95 mask). 

Support Person/Visitor Screening 

Support persons must be screened for COVID-19 symptoms, have a temperature taken and be below 38 degrees Celsius. Proof of COVID-19 vaccination or negative test is required unless the process would impede timely patient care. 

Unvaccinated or partially vaccinated visitors must show documentation of a negative SARS-CoV-2 test where the specimen collection occurred within 24 hours. 

Support persons for ICU and ED are considered vital to the health or safety of our patients and are therefore exempt from the visitation guidelines requiring proof of vaccination or negative COVID test when it is deemed their immediate presence is needed.

Approved vaccine verification options are:

  1. COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered);
  2. A photo of a Vaccination Record Card as a separate document
  3. A photo of the client's Vaccination Record Card stored on a phone or electronic device
  4. Documentation of COVID-19 vaccination from a health care provider
  5. Support persons/ visitors may choose antigen or molecular (e.g., PCR) testing from a CLIA approved facility to satisfy the testing requirement. Home tests are not allowed. 

The Following Requirements Apply

  • Must comply with personal protective equipment (PPE) guidelines and remain masked at all times.
  • Visitors/Outpatients/Support Persons may use the hospital cafe but not the staff only pantries. 

Virtual Visitation: All patients may request virtual visitation via the patient’s or family’s personal devices or through hospital-provided technology. Families may also contact patients through the hospital by calling (650) 369-5811.