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Visitor Guidelines

A Notice to our Visitors: All visitors are required to provide proof of a negative COVID test taken within the last 72 hours, or proof of being fully vaccinated against COVID-19 before visiting anyone in our care.

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In order to protect our community from the spread of COVID-19, Sequoia Hospital is following CDC, state, and local guidelines as they relate to safe patient visitation.

All inpatients (except COVID-19 positive patients, unless otherwise approved) may have one support person/visitor (including clergy) daily. The support person/visitor may change throughout the day as long as only one support person/visitor is visiting at one time. Visitors under the age of 17 are not permitted to visit without pre approval. 

Masks must be worn at all times regardless of vaccination status.

Visiting Hours: 10 a.m. - 6 p.m. 

Exceptions (Visiting hours may vary based on department)

  • Birth Center: Two designated support persons/visitors may visit at the same time during labor. After birth, visitors must comply with vaccination or testing guidelines.
  • Emergency Department (ED): Patients may not have a visitor/support person unless they meet one of the following exceptions: pediatric patient, end of life care, critically ill, physical, intellectual, cognitive impairments and/or developmental disabilities.
  • Other Departments: Additional visitors (more than one at a time) may be approved by hospital administration on a case-by-case basis.

Visitor Screening

Visitors/support persons must be screened for COVID-19 symptoms, have a temperature taken and be below 38 degrees Celsius, and show proof of COVID-19 vaccination. 

Unvaccinated or partially vaccinated visitors must show documentation of a negative SARS-CoV-2 test where the specimen collection occurred within 72 hours before each visit and for which the test results are available at the time of entry to the facility. Either PCR or antigen test is acceptable.

Approved vaccine verification options are:

  1. COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered.
  2. A photo of a Vaccination Record Card as a separate document.
  3. A photo of the client's Vaccination Record Card stored on a phone or electronic device.
  4. Documentation of COVID-19 vaccination from a health care provider.

Visitors may choose antigen or molecular (e.g., PCR) testing from a CLIA approved facility to satisfy the testing requirement. Home tests are not allowed. 

Visitors who are visiting a patient in critical condition, when death may be imminent, are exempt from the vaccination and testing requirements. Additional exemptions include emergent situations, parent/guardian visitors of pediatric patients, support person for a labor and delivery patient, and support person for a patient with physical, intellectual, developmental disability, or cognitive impairment. 

The Following Requirements Apply

  • Must comply with personal protective equipment (PPE) guidelines and remain masked at all times.
  • Must remain in the patient’s room, and not in any other indoor public spaces.
  • May use the hospital café, but should eat in the café or on the patio, not in the patient’s room.

Virtual Visitation

All patients may request virtual visitation via the patient’s or family’s personal devices or through hospital-provided technology. Families may also contact patients through the hospital by calling (650) 369-5811.

Thank you for your understanding and support as we work to keep our patients and community safe and healthy.