End of Life Option Act
Our Mission, Vision & Values
The Hospital Today
We are proud that Mark Twain Medical Center is accredited by The Joint Commission and has been awarded its Gold Seal of Approval™.
The Joint Commission serves to help ensure and monitor the quality and safety of patient care in hospitals and their clinics. Mark Twain Medical Center is committed to providing safe and quality care to every patient served.
If you feel the care provided has in any way compromised patient safety or failed to meet accepted quality of care standards, please do not hesitate to contact our Quality Improvement Department at 209.754.2567. We will endeavor to address your concerns as promptly as possible.
If after contacting us, you feel we still have not adequately addressed your concerns, please feel free to contact The Joint Commission by calling 800.994.6610 or writing to:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181