Finding Comfort in the Face of Loss: The Heart of Dignity Health's Hospice Volunteer Program
Locals turn their own loss, grief into endearing acts of service
Facing the end of life is one of life's most challenging experiences. For families and loved ones, the emotional toll can be immense, often compounded by the practical demands of caring for a terminally ill individual. But in the heart of the Central Coast community, a dedicated group of volunteers offers invaluable support, transforming moments of grief into opportunities for connection and peace. These are the compassionate individuals who make up Dignity Health's hospice volunteer program.
Under the guidance of Hospice Volunteer Supervisor Christine Meugniot, these volunteers provide a wide range of assistance to patients and their families, up and down the coast, from Templeton to Lompoc.
From running errands and tending gardens to offering a listening ear and sharing stories, their contributions are vital to the overall care of community members.
As Meugniot explains, "Volunteers are an integral part of the plan of care for our patients and families. Sometimes it isn't easy asking or receiving help, but once we get a volunteer there, families and patients realize how important they become to the care."
The volunteers themselves are driven by a deep sense of empathy and a desire to make a difference during a vulnerable time. Ed Susank, a volunteer for four years, found inspiration in his own experiences with loss and Atul Gawande's insightful book, "Being Mortal."
“Having dealt with the terminal illness and eventual demise of family members, I came to realize that death is a subject that is difficult for some people to deal with,” Susank says. “Yet, we are all on that road.”
“Being a volunteer gives me an opportunity to accompany people in that journey – the families as well as the patient,” Susank adds. “It gives me an opportunity to do little things that can make a big difference in people's lives. I go into a family situation with no baggage, no pent-up emotions or unresolved issues; I simply want to help. I find it all very gratifying.”
Meugniot adds: "What an honor it is to be invited into the home at one of the most vulnerable times of a person's life, to journey with them, to share stories, to support them and their loved ones.”
Peter Benedict, a six-year volunteer, brings a wealth of personal experience to his role.
Having faced profound loss throughout his life, he finds comfort in supporting others. His philosophy is simple: "I'm just there," he says. "I listen to their stories, stories their families may have heard countless times. Often, just being present and listening is the most valuable thing I can offer."
He highlights the often-overlooked burden of everyday tasks that overwhelm families during this difficult time, emphasizing the practical support volunteers provide.
Susan Rehm, a 14-year volunteer, discovered the power of hospice support when her mother was diagnosed with Alzheimer's.
The experience inspired her to give back.
"I love being there for families, helping them understand what their loved one is going through," she says. "Everyone has a story, and they often want to share it at the end of their lives."
Susan's approach is uniquely heartwarming, carrying dog treats to win over furry friends and always having a book on hand to share.
“I love being able to be there for the families, helping them to understand what's happening to their loved one and I meet some very interesting people who are patients,” she says. “Everyone has a personal story to tell and they particularly want to think and talk about their life at the end.”
“Volunteering in hospice is such a rewarding experience. You're helping people and you like those people and they like you – even the dogs,” she says.
Are you inspired to make a difference? To learn more about becoming a Dignity Health hospice volunteer on the Central Coast, contact Christine Meugniot at [email protected]. You can visit Meugniot at her office, located at 124 S. College Dr. in Santa Maria. Meugniot also notes that she’s available to make presentations to groups and organizations interested in her team’s work.