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Dignity Health North State Provides More Than $22 Million Patient Financial Assistance and Community Benefit Programs



Redding, CA. - October 9, 2019 - Serving the community is one of our highest priorities. Dignity Health North State which includes Mercy Medical Center Redding, St. Elizabeth Community Hospital and Mercy Medical Center Mt. Shasta annually reports on community health programs, including the health needs being addressed, programs and measurable objectives, and the economic value of our community benefit in the North State.

Our comprehensive approach to improve community health includes financial assistance for those unable to afford medically necessary care, a range of prevention and health improvement programs conducted by the hospital with community partners, and investing in efforts that address social determinants of health.

In addition to the community health improvement services and other community benefit programs Dignity Health North State provides, we also offer financial assistance for medically necessary hospital services to patients who meet certain criteria. More information about Dignity Health’s Financial Assistance Policy, including who is eligible to receive assistance, can be found online on Dignity Health’s North State website.

In fiscal year 2019 (FY19), Mercy Medical Center Redding provided $15,644,632 in patient financial assistance, unreimbursed costs of Medicaid, community health improvement services and other community benefits. 

Similarly, Mercy Medical Center Mt. Shasta provided $2,566,351 in patient financial assistance, unreimbursed costs of Medicaid, community health improvement services and other community benefits. 

In fiscal year 2019 (FY19), St. Elizabeth Community Hospital provided $4,038,777 in patient financial assistance, unreimbursed costs of Medicaid, community health improvement services and other community benefits. 

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About Dignity Health North State
Mercy Medical Center Redding, St. Elizabeth Community Hospital in Red Bluff, and Mercy Medical Center Mt. Shasta are Dignity Health North State hospitals sponsored by the Sisters of Mercy of Auburn. The hospitals are passionate about patient care, committed to community outreach, advocates for the underserved, and dedicated to delivering quality, affordable health services to those in need.  In 2019, the Dignity Health North State Hospitals cared for more than 90,000 people and provided more than $22 million in community benefit to the region we serve.  The hospitals also offer a broad array of outpatient services and the senior services of Connected Living.  Visit www.mercy.org to learn more.


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