The Online Business Office at Mercy Medical Center Mt. Shasta was created to provide you with information about the hospital billing process and financial resources available to you.
The Business Office
The Online Business Office was created to provide you with information about the hospital billing process and financial resources available to you.
Please click here to pay your bill online.
Our Business Office is located at:
4425 East Cotton Center
Phoenix, AZ 85040
If you have questions about your bill, please call toll-free (888) 488-7667.
Mercy Medical Center Mt. Shasta is here to help with all of your billing and financial needs. Below is a list of additional resources.
Pricing Procedure Information
Dignity Health believes health care is a fundamental human right and should be accessible to all. That means making sure care is affordable. Dignity Health offers one of the most generous financial assistance policies in the nation, with free and discounted care to families that need it most. We also help uninsured patients apply for government or private insurance.
Dignity Health understands medical bills are complex and can be confusing. The information on this website will help guide you to better understand the care you receive and how much it costs. We are committed to transparency and helping our patients understand the services they receive and how they are billed.
Download a list of our standard charges for medical services here. In most cases, these charges do not reflect the price you would pay for these services, and are adjusted based on your insurance coverage and financial assistance you may be eligible for.
- For estimated cost of services and charges, contact (888) 488-7667. At your request, we can provide actual cost estimates for services in advance of treatment.
- For general billing questions, click here.
- For financial assistance, click here.
Estimate Your Health Care Costs
Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.
While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.
For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.
To generate the most accurate estimate for your health care procedure, please have the following information available:
- Insurance information, if applicable (not required)
- Patient’s personal information, including contact information
- The name of your procedure or service
Hospital Price Transparency
We are committed to price transparency and empowering patients to understand their health care costs. Basic information about pricing and costs is provided below. For a more complete understanding of your financial responsibility, we encourage you to contact your insurance provider.
Estimate Cost of Care
We want to help you make informed decisions about your care. To obtain cost estimates for common health care services, please access our easy-to-use cost estimator tool. You may also contact our financial counselors for assistance.
The Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish standard charges and pricing in a machine-readable format. The Standard Charges file does not include insurance deductibles or other patient-specific insurance information or financial assistance discounts. To obtain an estimate of your out-of-pocket costs, we recommend using our cost estimator tool or contacting your insurance provider.