Medical Records

Our Medical Records Department provides support to all patient care areas within the hospital, our urgent care facilities and laboratory.

The staff is dedicated to making a positive contribution to the consistent high quality care provided to you before, during and after your stay at Mercy Mt. Shasta.

Medical Records is open from 8 a.m. to 4 p.m., Monday through Friday. For more information, please call 530.926.9341.

Patient or Power of Attorney Request for Access to Protected Health Information

How Long Will it Take to Receive My Medical Information?

Your records will be ready 5-10 business days from when we receive the authorization to process your request.

Where Do I Go to Pick Up My Medical Information?

Mercy Medical Center Mt. Shasta
914 Pine Street
Mt. Shasta, CA 96067

Access Your Patient Records Online

Dignity Health now offers an Online Patient Center for our hospital patients. You or a designated family member can view your health records, download them or send them to your personal physician. Proxy access can be obtained at Health Information Management. For help enrolling, just ask us.

Visit My Care-Dignity Health and select Mercy Medical Center Mt. Shasta from the drop down menu to log on and access your hospital patient records.