For Visitors

Mercy Mt. Shasta welcomes you

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For Visitors


Visitors are a valued part of our patients’ care team, and your safety is important to us. We welcome up to two visitors at a time per patient, with some exceptions. Children under 12 must be accompanied by an adult. Visiting hours are daily from 8 a.m.–8 p.m.

Masking

Masks are not required for staff, patients, or visitors, with the following exceptions:

  • Masks are required for patients, staff and visitors in respiratory/droplet/airborne isolation areas.
  • Visitors and patients are encouraged to wear masks if they are experiencing symptoms of respiratory illness.

Thank you for your continued support to keep our community safe and healthy.

Visiting guidelines by unit

  • Emergency room: Patients are allowed one visitor at a time. 
  • Critical care unit: Visitation is restricted between 6:30 a.m.–7:30 p.m. Visitors must be 12 or older, unless approval is given.
  • Family birth center: We encourage visitors to wait until two hours after the baby is born to allow parents time to bond. Visitors are limited to a maximum of four at a time. Siblings of the newborn may visit.
  • Pediatric patients: For pediatric patients, we encourage parents or a guardian to stay overnight and sleep at the bedside.
  • Surgical patients: Outpatient surgical patients are allowed one visitor at a time.

Please wash your hands often and avoid visiting if you are sick. Thank you for helping us maintain a safe, healing environment for all patients and families.

Visiting Information

Mercy Medical Center Mt. Shasta
914 Pine St.
Mt. Shasta, CA  96067
(530) 926-6111

View our campus maps and directions.

Health & Safety

Be Well. Please do not visit the hospital if you have any flu symptoms, including a fever over 100 degrees, cough, sore throat, runny nose, rash or diarrhea, or if you have recently been exposed to someone with symptoms.

Wash Your Hands. Be sure to wash or sanitize your hands before and after visiting your loved one. Proper hand hygiene is the best way to reduce the spread of germs.

No Smoking Campus. We are committed to caring for the health and safety of our patients, visitors, and staff. Because of this pledge, smoking and using any tobacco products is prohibited in all areas of the hospital’s campus, including exterior walkways and parking areas.

 

Resources

Visit the link below for additional information and helpful resources.

Learn More About Mercy Mt. Shasta

If you have any questions prior to visiting our hospital, please call (877) 361-5768.