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Dignity Health North State Provides More than $18 Million In Patient Financial Assistance and Community Benefit Programs

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REDDING, Calif. - October 30, 2020 - Serving the community is one of Dignity Health’s highest priorities. Dignity Health North State which includes Mercy Medical Center Redding, St. Elizabeth Community Hospital and Mercy Medical Center Mt. Shasta, annually reports on community health programs, including the health needs being addressed, programs and measurable objectives, and the economic value of our community benefit in the North State.

Our comprehensive approach to improve community health includes financial assistance for those unable to afford medically necessary care, a range of prevention and health improvement programs conducted by the hospital with community partners, and investing in efforts that address social determinants of health.

In fiscal year 2020 (FY20), Mercy Medical Center Redding provided $10,457,263 in patient financial assistance, unreimbursed costs of Medicaid, community health improvement services and other community benefits. 

Similarly in 2020, Mercy Medical Center Mt. Shasta provided $1,705,257 in patient financial assistance, unreimbursed costs of Medicaid, community health improvement services and other community benefits. 

In fiscal year 2020 (FY20), St. Elizabeth Community Hospital provided $6,044,203 in patient financial assistance, unreimbursed costs of Medicaid, community health improvement services and other community benefits.

In addition to the community health improvement services and other community benefit programs Mercy Medical Center Redding, Mercy Medical Center Mt. Shasta and St. Elizabeth Community Hospital provide, each hospital also offers financial assistance for medically necessary hospital services to patients who meet certain criteria. More information about Dignity Health’s Financial Assistance Policy can be found here, including who is eligible to receive assistance, and general information about the hospitals can be found here.

About Dignity Health North State

Mercy Medical Center Redding, St. Elizabeth Community Hospital in Red Bluff, and Mercy Medical Center Mt. Shasta are Dignity Health North State hospitals sponsored by the Sisters of Mercy of Auburn. The hospitals are passionate about patient care, committed to community outreach, advocates for the underserved, and dedicated to delivering quality, affordable health services to those in need.  The hospitals also offer a broad array of outpatient services and the senior services of Connected Living.  Visit www.mercy.org to learn more.

Publish date: 

Friday, October 30, 2020

Media Contact


Allison Hendrickson

p: (530) 225-6112

[email protected]