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  • Emergency Care 24/7


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    hospital arrival time and wait at home until your
    scheduled arrival time.

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Emergency Care


When an emergency happens, you need to know you have a place to go where you can get fast medical help. Our Emergency Departments are here to help, 24/7, offering care to treat you quickly and efficiently. We offer a complete range of care, and our doctors and nurses are trained and equipped to triage all types of emergencies. For more information about emergency services, please call 530-225-7200. For a physician referral, call 888-628-1948.
  • Wait for the ER. Online.


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    your estimated hospital arrival time and wait at home
    until your time to be seen. 

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Online ER Waiting Service

Spend less time in the waiting room. By using our convenient InQuicker Online Waiting Service™, you may select your estimated hospital arrival time. However, if this is an emergency that can’t wait, call 911 immediately. 

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24-Hour Emergency Room

When you experience an emergency health care situation, you need an emergency department like the one a Mercy Medical Center Redding. We can handle what happens to you or your loved one quickly and efficiently.

Mercy Medical Center Redding’s Emergency Room (ER) features state-of-the-art trauma bays, and 28 private rooms equipped with advanced medical technology for highly efficient diagnosis and treatment.

Our goal is to have all patients seen quickly. Evaluation in the emergency room usually takes up to three hours (during peak times you may be with us longer). After you’ve been triaged, or evaluated, diagnostic tests like CT scans may be needed. If that’s the case, we may need more time to process the tests and get the results back to the emergency doctors.

Level II Trauma Center

Our Level II Trauma Center provides board certified doctors, skilled surgeons, sub-specialists, and all the necessary support services and equipment to care for all medical conditions including seriously injured trauma patients on a 24-hour basis. This includes monitoring all phases of care from pre-hospital transport to rehabilitation. Mercy is one of only a few hospitals in the nation with a dedicated Orthopedic Traumatologist.

From illnesses in the middle of the night that need emergency care to broken bones and cuts, Mercy Medical Center Redding’s Emergency Department (ED) is waiting to help you.