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Emergency Care


When an emergency happens, you need to know you have a place to go where you can get fast medical help. Our Emergency Departments are here to help, 24/7, offering care to treat you quickly and efficiently. We offer a complete range of care, and our doctors and nurses are trained and equipped to triage all types of emergencies. For more information about emergency services, please call (530) 225-7200. For a physician referral, call (888) 628-1948.

24-Hour Emergency Room

When you experience an emergency health care situation, you need an emergency department like the one a Mercy Medical Center Redding. We can handle what happens to you or your loved one quickly and efficiently.


Mercy Medical Center Redding’s Emergency Room (ER) features state-of-the-art trauma bays, and 28 private rooms equipped with advanced medical technology for highly efficient diagnosis and treatment.


Our goal is to have all patients seen quickly. Evaluation in the emergency room usually takes up to three hours (during peak times you may be with us longer). After you’ve been triaged, or evaluated, diagnostic tests like CT scans may be needed. If that’s the case, we may need more time to process the tests and get the results back to the emergency doctors.

Level II Trauma Center

Mercy Redding Trauma Center is verified as a Level II Trauma Center by the American College of Surgeons (ACS).

Our Level II Trauma Center provides board certified doctors, skilled surgeons, sub-specialists, and all the necessary support services and equipment to care for all medical conditions including seriously injured trauma patients on a 24-hour basis. This includes monitoring all phases of care from prehospital transport to rehabilitation. Mercy is one of only a few hospitals in the nation with a dedicated Orthopedic Traumatologist.


What is Trauma?

Trauma is an injury caused by external force applied to the body. Car crashes, violent acts such as shootings and stabbings, and falls are common mechanisms of injury. Major trauma is life threatening or potentially life threatening injury. Major trauma is the leading cause of death and disability for people under age 44. The time from injury to highly specialized trauma hospital care is critical in saving lives and decreasing disabilities. Trauma Centers provide the level of care that can make the difference between life and death.

Trauma Prevention Program - Learn More