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If any individual has concerns about patient care and safety that the hospital has not addressed, he or she is encouraged to contact the hospital's management through the customer communication line at 623.584.5100. If the concerns are not resolved through the hospital, the individual is encouraged to contact the Joint Commission at 800.994.6610 or via e-mail at [email protected]. You may also contact the Arizona Department of Health Services at 602.364.3030.