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New Visitor Information

In keeping with our commitment to the safety of our community, we have temporarily expanded visitation restrictions.


Information for Visitors

Family and friends play a big role in the healing process, and we encourage visitors to come when it is best for their loved one. We welcome you and thank you for being part of your loved one's return to better health.

Dedication To Excellent Care

Visitors' policy and hours:

Dignity Health - St. Joseph's Hospital and Medical Center remains committed to delivering the best possible care for our patients, while keeping our staff and patients safe. This may result in periodic adjustments to our visitors’ policy and visiting hours.

Visiting hours are now 5:00 a.m. - 10:00 p.m., effective April 25, 2022.

Visitation Guidelines: 


  • Overnight visitation is only allowed if approved by the Nurse Manager, Supervisor, or House Manager. Overnight visitation is restricted to only one (1) adult with approval.

COVID-19 patient 

  • Each COVID-19 patient and/or family member designee must identify one (1) adult person over the age of 18 as the COVID patient’s visitor for the duration of the hospital stay.  
  • The designated visitor will undergo screening in the front lobby and training in the department. The training will include a handout on how to apply and remove personal protective equipment, referred to as PPE, usage and visitation rules. PPE includes a gown, gloves, mask and eye protection.
  • Visits are limited to 30 minutes every 24 hours.
  • Hospital-provided PPE must be correctly worn by all visitors seeing COVID patients at all times while in the room. PPE should only be removed upon exiting the patient’s room.
  • COVID-19 patient visitors should limit movement to public areas of the hospital, such as the café, Starbucks, and the gift shop. 

Screening Process

Visitors are not allowed into the hospital if they show signs and symptoms of illness, have a temperature of 100º degrees or higher in the last 72 hours, and/or is COVID-19 positive, or exposed to someone COVID-19 positive in the last 14 days. 

We provide all visitors with a well-fitted face mask that must be worn while in the hospital and in the patient rooms.

We appreciate your cooperation with these guidelines.

St. Joseph's Map & Directions

St. Joseph is located at:

350 West Thomas Road

Phoenix, AZ 85013

St. Joseph Visitor Services

St. Joseph’s is dedicated to providing excellent care in a safe, patient- and family-centered care environment.

Hotels Near St. Joseph's

There are a number of hotels conveniently close by to St. Joseph's.

Gift Shop

We have outsourced with an online gift shop if you would like to order a gift for a patient and have it sent directly to their room. Click here to visit their site. For after hours orders, please call (877) 887-3200.