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Healing through Humankindness

Our goal is to make your stay be as comfortable as possible

 

Information For Patients


We believe that humanity holds the power to heal and that's why humankindness is at the heart of everything we do. We offer many services for patients, to help your entire care process go as smoothly as possible.


COVID-19 Enhanced Mask Requirement

Masks are required for all patients and visitors. As of March 8, we also request that all patients and visitors double mask with a cloth mask over a standard ear loop mask, or wear a KN95 mask, or an N95 mask. This change is in alignment with the recent Center for Disease Control (CDC) and CommonSpirit Health guidelines to stop the spread of COVID-19.

 


Spiritual Care

In times of crisis, spirituality can help you maintain your health, cope with illness, traumas, and losses, and adjust to life transitions.


Insurances Accepted

In an effort to make delivering healthcare to you seamless, St. Joseph's Hospital and Medical Center has worked hard to secure a variety of contracts with health insurance companies. See our current insurance plans accepted.


Billing and Payment Information

Welcome to the St. Joseph's Hospital and Medical Center Online Business office. The Online Business Office was created to provide you with information about the hospital billing process and financial resources that are available to you.


Price Transparency

Hospital Price Transparency

We are committed to price transparency and empowering patients to understand their health care costs. Basic information about pricing and costs is provided below. For a more complete understanding of your financial responsibility, we encourage you to contact your insurance provider.

Estimate Cost of Care

We want to help you make informed decisions about your care. To obtain cost estimates for common health care services, please access our easy-to-use cost estimator tool.  You may also contact our financial counselors for assistance.

Standard Charges

The Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish standard charges and pricing in a machine-readable format. The Standard Charges file does not include insurance deductibles or other patient-specific insurance information or financial assistance discounts. To obtain an estimate of your out-of-pocket costs, we recommend using our cost estimator tool or contacting your insurance provider.


My Portal (Patient Portal)

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.


Before Your Stay

We offer a convenient online pre-registration form.  You may also want to read our Patient Information Guide to become acquainted with the services available at our facility.  

If you will be having an operation, please contact our Pre-Admission Testing Center to schedule any tests that must be done prior to your surgery.


After Your Stay

For easy payment options, we offer online bill payment.

If you would like a copy of your medical records, you may request them through the Health Information Management Department.

Contact Us

For any questions, please call (888) 514-5135.


Gift Shop

We have outsourced with an online gift shop if you would like to order a gift for a patient and have it sent directly to their room. Click here to visit their site. For after hours orders, please call (877) 887-3200.